Job Information
SpaceX Manager, Spaceport Residential Properties in Starbase, Texas
Manager, Spaceport Residential Properties at SpaceX
Starbase, TX
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
MANAGER, SPACEPORT RESIDENTIAL PROPERTIES
The Spaceport Residential Properties Manager is responsible for overall day to day management and leasing of Starbase residential properties. This position will support the mission by providing a foundation of understanding for excellent customer service, quality of living and visiting accommodations that boost morale and productivity within SpaceX.
RESPONSIBILITES:
Set monthly goals to integrate leasing, property management, building maintenance and lease administration functions across the properties
Adhere to the properties' approved budgets with an emphasis on timely rent collection, meeting monthly leasing goals, receivable management, and vendor supervision
Assign tasks monthly to ensure timely completion of supporting functions like turnover repairs are in sync with leasing, marketing plan supports the lease program, preventive maintenance tasks are complete to avoid disruptions or additional costs
Be up to date on new developments or redevelopments within Starbase residential development and overall site plan and be able to discuss how these will impact residential operations
Work closely with the leasing associate to ensure all renewals or new leases meet the approved unit pricing
Ensure all residential leases are executed following SpaceX policies and procedures (within two business days)
Verify the accuracy of the property rent roll, occupancy status, lease charges, and leases match the resident’s name and term monthly
Create transparency by effectively communicating goals/results, P&L and occupancy updates
Track actual collection of rent to ensure timely payment and to avoid excessive delinquent rent balances so that the property is no more than 30 days behind on any residential lease
The primary point of contact for leasing candidates and current residents, ensuring clear, accurate and timely information regarding their home and all other needs
Ensure lease terms are correct before all residential leases are executed by any resident and accept no resident’s changes to the lease form without VP approval
All supporting addendums must also be executed by the residents as set forth by each property’s standardized lease form
Work closely with the immediate supervisor to create a monthly preventive maintenance calendar to use onsite maintenance technicians to maintain or complete most of the preventive maintenance work
Monitor and control the property expenditures by approved budgets and be able to provide recommendations for deferring or capitalizing work as required
Inspect the properties at a minimum of once a month to ensure the overall appearance, exterior lighting condition, cleanliness and maintenance of the property’s common areas with approved vendors and provide corporate a monthly inspection report
Be able to provide annual budgeting and expense management along with monthly variance analysis and work closely with corporate to achieve all targeted leasing objectives and operating expense controls
Maintain a first-class organization system of centralized leasing files, vendor files, building files and others as may be required
Establish standardized management practices for launch operations, emergencies, evictions, energy management and tenant issues.
Responsible for coordinating leasing coverage all days of the week, including weekends
BASIC QUALIFICATONS:
Bachelor’s degree
3+ years of experience working in a residential property manager capacity
Experience with accounting practices related to residential leasing
PREFFERED QUALIFICATIONS:
Experience opening new operations and/or creating operational procedures from the ground up
Advanced knowledge of customer service and problem-resolution
Experience with Microsoft Office and Outlook
Excellent written and verbal communication skills
Excellent knowledge of room inventory, housekeeping processes and guest services
Experience in a corporate environment
Proficient knowledge of human resources management
Ability to organize work for large groups in various service formats
Strong time management skills
Experience with high-volume, complex multidisciplinary operations
Experience leading groups in large team settings of 10 or more staff members
Eye for aesthetic industrial design
Experience with facilities within an aerospace industry
Familiar with space planning procedures and operations
Ability to create and update RFPOs and facilities work orders in an ERP software
Ability to work effectively in a team environment
Ability to make independent judgments with limited information
Communication skills for relaying data (verbally and in writing) between other employees, vendors, and customers
Logical and strategic approach to solving problems
Ability to read and understand basic floor plans
Experience with leading industry software
Comfortable working in a high-stress environment balancing several projects at any given time, and having the flexibility to adjust for abrupt changes in strategic directions
ADDITIONAL REQUIREMENTS:
Ability to lift up to 25 lbs. unassisted
Ability to stand for long periods of time
Must possess a valid state-issued driver’s license
Ability to work all shifts and available for overtime and weekends as needed
Must be willing and able to work weekends and non-standard work-week hours
ITAR REQUIREMENTS:
- To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here (https://www.pmddtc.state.gov/?id=ddtc_kb_article_page&sys_id=24d528fddbfc930044f9ff621f961987) .
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.