Jobs for People with MS: National MS Society

Program Manager of Operations and Faculty Affairs (Administrative Services Administrator 2)

Stanford, California, United States

Administration

Post Date May 14, 2024

Requisition # 103248

The Institute for Immunity, Transplantation and Infection (ITI) is seeking a Program Manager of Operations and Faculty Affairs to provide complex and diversified programmatic support with minimal supervision for Professor Bali Pulendran, the incoming Institute Chair. This position will anticipate the needs of the Chair and proactively solve problems and independently handle issues and assist other faculty on special projects.

The Program Manager will manage multiple responsibilities working with multiple stakeholders within the institute and coordinating with program managers from other institutes. The job involves the management of multiple projects and the coordination of the activities of the Institute to align the stated objectives and operations of the institute. This includes managing special projects such as the website, newsletters, service and consulting contracts, seed grant funding, and conferences/seminars; determining priorities in a rapidly changing and dynamic environment; and acting as a liaison between the Directors, other faculty of the Institute, postdoctoral fellows and students. The program manager will work closely with other Stanford faculty members and senior administrators, outside institutions, donors, vendors, industrial partners, government representatives, and members of the press.

ITI is a growing, fast-paced, team-oriented, and forward-thinking department. This is a busy and complex position requiring a high level of initiative, independent judgment, a team-oriented approach to work, follow-through and organizational savvy with the capacity to handle sensitive and confidential information with tact and diplomacy. It is critical that this position exhibit the abilities to practice sound decision-making, effective written & oral communication, strong attention to detail, and respectful relationship building and management. This job requires working with all levels of our constituents, so it is important the incumbent can demonstrate professional decorum, emotional maturity, and discretion as well as an ability to effectively communicate and build relationships across broad audiences.

In this pivotal role, the incumbent will serve as a key contributor to achieving our department’s mission and act as a central point of contact for both internal and external stakeholders. The ideal candidate will exhibit a high degree of autonomy and possess exceptional business acumen, a self-motivated approach and strong team-oriented mindset, the ability to manage multiple tasks efficiently, possess exceptional organizational skills, and superb communication skills that facilitate interactions within our diverse academic and research community.

This position will be based on the Stanford campus and is a hybrid of working on-site and working from home, subject to operational need.

Duties include:

• Lead the planning and operations for programs or functions that have significant business, regulatory and/or technical challenges requiring subject matter expertise.

• Evaluate programs or functions, policies and procedures. Identify issues, and develop alternative solutions which may include changes to programs, policies and procedures.

• Review and analyze trends to advise and develop recommendations to achieve or modify the goals of the program or function.

• Represent the program or function within the department, unit or school. Commit resources and provide information and/or training. Represent the program or function at the university level and/or to external/internal stakeholders and constituencies.

• Manage and contribute to the development of outreach strategy that may include relationship development, communications and compliance.

• May develop and/or oversee budgets; manage finances including monitoring, analyzing, forecasting, and reporting.

• Assess training needs and may develop associated training.

• May direct and/or supervise staff.

* - Other duties may also be assigned

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

The expected pay range for this position is $95,000 to $141,000 per annum.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources atstanfordelr@stanford.edu. For all other inquiries, please submit acontact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

DESIRED QUALIFICATIONS:

A positive attitude and a passion for customer service and supporting others to manage a wide variety of tasks in a fast-paced academic environment with frequently shifting priorities.

• Experience in an Academic/Medical Setting.

• Prior Stanford experience.

• Demonstrated ability to take initiative and ownership of projects with impeccable follow-through.

• Ability to think creatively and calmly when it comes to quick and unplanned changes in schedule.

• Must be able to work collegially with faculty, executives and staff for both internal and external to Stanford.

• Must possess the ability to make decisions, present them, and follow through with implementation.

• Possess exceptional organizational, analytical, and quantitative skills, good judgment, flexibility, and ability to work independently and strong attention to detail.

• Exceptional problem-solving skills and ability to seek ways for operational improvement.

• The ability to function independently as well as in team environments.

• Ability to be highly proactive and resourceful, synthesize information from many sources, prioritize own work, and multi-task in a dynamic environment.

• Must possess excellent computer skills and willingness to constantly learn new technical systems.

• Website development and events planning experience.

• Excellent customer service, communications, and interpersonal skills.

• Ability to be highly flexible, adaptive, and organized.

EDUCATION & EXPERIENCE (REQUIRED):

Bachelor's degree and five years of relevant experience, or combination of education and relevant experience.

KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):

• Demonstrated ability to establish priorities, manage shifting priorities, and handle numerous time-sensitive projects with multiple deadlines.

• Ability to accomplish goals working through formal and informal channels, with diplomacy and tactfulness.

• Demonstrated creativity, problem solving, critical analysis, initiative, judgment and, decision-making skills.

• Demonstrated ability to develop and meet budget goals.

• Demonstrated solid planning and organizational skills.

• Demonstrated experience working independently and as part of a team.

• Excellent interpersonal, written and oral communication skills.

• Strong relevant subject matter knowledge.

• Ability to direct the work of others, for jobs requiring supervision.

CERTIFICATIONS & LICENSES:

None

PHYSICAL REQUIREMENTS*:

• Constantly perform desk-based computer tasks.

• Frequently stand/walk, sitting, grasp lightly/fine manipulation.

• Occasionally use a telephone.

• Rarely lift/carry/push/pull objects that weigh 11-20 pounds.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Additional Information

• Schedule: Full-time

• Job Code: 4122

• Employee Status: Regular

• Grade: J

• Requisition ID: 103248

• Work Arrangement : Hybrid Eligible