Job Information
Marriott Ownership Resort Sales Front Desk WSJ ($20.50/hr) in ST THOMAS, Virgin Islands
Job Summary - Responsible for the input and management of all direct tours and sales wave availability to include new tour bookings, reschedules and cancels. - Ensure all package and direct tour leads are reconciled in computer system. - Responsible for communicating updated tour availability to Sales Front Desk and Marketing Executives and/or Tour Brokers in the field. - Report accidents, injuries, and unsafe work conditions to manager. - Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. - Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. - Speak with others using clear and professional language; answer telephones using appropriate etiquette. - Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. - Comply with quality assurance expectations and standards. - Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. - Perform other reasonable job duties as requested.