Jobs for People with MS: National MS Society

Working Title: Background Studies Enterprise Services Supervisor

Job Class: Human Services Supervisor 3

Agency: Human Services Dept

• Job ID : 85553

• Location : St. Paul

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 04/11/2025

• Closing Date : 04/24/2025

• Hiring Agency/Seniority Unit : Human Services Dept / DHS Central Office MMA

• Division/Unit : Department of Human Services (DHS) / Office of Inspector General (OIG) LS Bkgrnd Studies Grp III

• Work Shift/Work Hours : Day Shift / 8:00 a.m. - 4:30 p.m.

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $37.60 - $54.16 / hourly; $78,508 - $113,086 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 216 - Middle Management Association/MMA

• FLSA Status : Exempt - Executive

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Human Services (DHS) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

* June 1 st , 2025, this position has a flexible work arrangement that allows for up to 50% telework with a minimum of 50% working in our office per month.

Under administrative direction, and reporting to the Enterprise Services, Advancement and Impact Area Manager, this position plans, develops, implements, monitors, maintains, and evaluates the Background Studies Division’s (BGS) including administrative services and internal support, business continuity, strategic workforce planning, technical writing, contract management, and payments and invoice processing. This effort constitutes a new business infrastructure that builds capacity and joins new resources and end products of five separate functions. Principal responsibilities are comprehensive and are evolving.

The incumbent in this position will –

• Determine and implement the workplan, organization structure, objectives, priorities, and policies of the Enterprise Services (ES) Unit that defines and guides the administrative services and supports capabilities will be developed, implemented, and maintained in support of the division and for all aspects of DHS’ statewide background study system.

• Determine, secure, and allocate staffing, financial, and other resources needed to accomplish statutory obligations, priorities, and objectives of the division; and to ensure effective use of human and fiscal resources in achieving BGS’ goals.

• Serve as technical expert and consultant on all matters related to the use of administrative services and supports’ data and analysis tools to ensure that BGS’ priorities are met in the most efficient and effective manner.

• Represent the BGS Division and DHS’ statewide background study system at engagements with counties, state and federal agencies, and tribal communities. Develop and maintain collaborative, professional relationships with internal and external stakeholders that supports BGS to accomplish and achieve its goals and objectives.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Four (4) years of experience in develop, implement or maintain administrative services and/or support programs.

Experience must demonstrate the following:

• Develop policies, procedures and/or the application of standard work processes.

• Maintain electronic document storage, databases, and record retention practices.

• Strategic planning and implementation of business initiatives.

• Determine, secure, and/or allocate staffing, financial, and/or other resources.

Preferred Qualifications

• Comprehensive knowledge of the Background Studies Division (BGS) statutory obligations; and services delivered through DHS’ statewide background study system as well as the state and federal laws, rules, regulations, and legal processes governing BGS’ administration and management.

• Understanding of the overall contracts, systems, and software applications BGS utilizes, manages, and maintains; and the associated legislation/regulations, and funding streams.

• Knowledge of the policies, budget, service industries, and clientele associated with Minnesota’s public programs.

• Skill in successfully influencing, developing, and maintaining relationships with other state agencies, legislators, and the general public.

• Negotiation and conflict resolution skills.

• Excellent interpersonal and communication skills. Must be able to build constructive relationships and communicate clearly, effectively, and persuasively in writing, at meetings, and in public speaking.

• Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.