Jobs for People with MS: National MS Society

This position will provide outreach, information, and education to people with disabilities, low-income individuals, older adults, veterans, human service professionals, students, and other populations regarding transportation services in the PVTA service area. The Mobility Manager will be responsible for oversight of all travel training activity in the agency as well as oversight of travel training staff and coordination of travel training activities within the Operations Department. Incumbent will conduct mobility training sessions to assist older adults and individuals with mobility impairments to access fixed-route public transportation. Training sessions will be designed for small groups and individuals, with an initial focus on conducting group orientations. The Mobility Managerwill also be responsible for oversight and/or utilization of all documentation systems, including the initial interview and application process, needs assessments, training plans, program and client progress, training certifications, follow-up, and all other related documentation. The position will oversee implementation and use of PVTA?s Learning Management System (LMS) and will develop and instruct internal training sessions. Essential Duties and Responsibilities: Include the following. Other duties may be assigned. Conduct needs assessment activities to identify mobility training needs among new and existing customer base; implement training program and conduct all follow up as needed; coordinate efforts among all related parties, including but not limited to clients, agencies, staff, and fixedroute/paratransit service providers as needed to conduct the most effective training possible. Provide direct travel training and community and safety education programs for older adults and persons with a disability: Develop individualized curriculums for persons with a disability to safely access public transportation; conduct and complete training sessions with individuals and small groups based on specific training plans; and maintain daily written records and reports of consumer progress. Provide direct travel training and community and safety education programs for older adults , and individuals with disabilities/mobility impairments. Conduct ongoing outreach activities with community stakeholders who may provide training referrals: Maintain and update a list of agencies that could serve as source of referrals for travel training, such agencies may include but are not limited to, human services programs focused on serving individuals with developmental disabilities, senior centers and councils on aging, schools, and other agencies serving individuals that may be a source of referrals. Track frequency of outreach activities quarterly for reporting purposes. Create and distribute a variety of marketing Transit Navigation Program Coordinator 2 of 5 05/24 materials to target populations regarding transportation related information. May also be required to work with Manager of Marketing, Advertising & Public Relations to plan community events and educate the public on the availability and use of PVTA?s services. Develop and implement individualized transportation plans and mobility instruction curriculum for travel training participants: Function as liaison and maintain open communication between the agency and various stake holders including family/friends of consumers, other service providers and transit personnel; interpret maps, timetables and other transit materials for route planning. Maintain attendance and program records, individual progress notes and reports. Provide follow-up and retraining to consumers as needed. Complete intake and assessment of consumer to determine eligibility for travel training: Document consumer and peer trainer feedback for purpose of educational curriculum development and training; implement community safety, utilization and emergency/cri