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National Park Service Visitor Use Management Technician (Angels Landing) in Springdale, Utah

Summary This Visitor Use Management Technician GS-06 position is located at Zion National Park in Springdale, Utah. The incumbent will serve in a Lead capacity, working on an important pilot program to manage visitor use and experience on Angels Landing, a highly visited and remote trail area within Zion National Park. This is a TERM position, open to the first 75 applicants or until 07/08/24, whichever comes first. Watch this 5 minute video to learn how to create or improve your federal resume. Responsibilities This is a TERM position with an initial appointment of 13 months that may be extended up to a total of two (2) years, without further competition. Term positions do not convey permanent status in the Federal service. The selected individuals will serve in a Lead role, working on an important pilot program to manage visitor use and experience on Angels Landing, a highly visited and remote trail area within Zion National Park. Perform permit compliance checks, visitor contacts, and monitoring in a remote field-based location. Strong hiking and backpacking skills are necessary to reach remote field location where work is to be completed, and can only be reached by foot, requiring individuals to hike steep and uneven terrain with an elevation gain of 2,000 feet within 2 miles while carrying weight up to 45 lbs. Standing and walking for long periods of time while conducting a high volume of visitor transactions. Frequent bending, lifting of heavy items and some sedentary work is required. Assist in field level implementation of a pilot program for day-use permits on Angels Landing trail by checking permits at potentially remote field based visitor contact station. Provide leadership and guidance by training, mentoring, and coaching staff, volunteers, and/or interns in accordance with established procedures and practices. Lead three or more full-time employees, interns, and/or volunteers on a regular and recurring basis. Initiate resource-related conversations with park visitors to encourage compliance with regulations to promote both resource protection and visitor safety. Assist supervisor and leadership by closely monitoring, collecting, and reporting gathered data with high degree of accuracy. Physical Demands: The work includes both indoor and outdoor work. While indoor work is usually not strenuous, outdoor work regularly involves extensive hiking, often over rough surfaces or steep inclines carry backpacks, tools, rescue equipment, or other loads. At times backpacks and rescue loads can weigh more than 50 pounds and be carried over very long distances. These duties are performed often in isolated outdoor environments while exposed to severe weather conditions. Work Environment: Outdoor requires extended periods of outdoor activity where the incumbent will be exposed to severe weather conditions including temperatures will below freezing to an excess of 100 degrees Fahrenheit. Field patrols involve hiking with heavy loads on steep, uneven, slipper, or extreme hot or cold weather situations with tremendous height exposures where risk might be understood and mitigated with careful planning and appropriate equipment. Adherence to specific safety procedures and other precautions are required. Bad weather, insects, or discomforts, and the hazards of rough terrain are common. The indoor work environment is temperate. Work performed both at the visitor contact stations and in the field can be busy and can be a stressful environment. Requirements Conditions of Employment U.S. Citizenship required. Appointment subject to background investigation and favorable adjudication. Meet Selective Service Registration Act requirement for males. DIRECT DEPOSIT: Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program. DRIVER'S LICENSE: You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you. UNIFORM: You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided. WORK SCHEDULE: You may be required to work evenings, weekends, holidays, overtime, and shift work. TRIAL PERIOD: You will be required to complete a one-year trial period. Ability to lift and carry up to 45 pounds. Qualifications All qualifications must be met by the closing date of this announcement-07/08/2024-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly (1) indicate the nature of the duties and responsibilities for each position, (2) starting and ending dates of employment (month/year), and (3) the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. To qualify for this position at the GS-06 grade level, you must possess one full year (52 weeks) of specialized experience equivalent to the GS-05 level in the Federal service or equivalent. Examples of specialized experience include: Providing information or assistance to the public in a business, recreation, or outdoor setting; Compiling and analyzing information to prepare reports; Experience using software programs such as word processing, spreadsheet, or database systems (e.g., Excel, Access, Word, or similar); Working in a public facing office while providing customer service and office support work; and/or Instructing groups of people or individuals. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education There is no substitution of education for experience at the grade level(s) of this announcement. Additional Information This is a TERM position with an initial appointment of 13 months that may be extended up to a total of three (3) years, without further competition. Term positions do not convey permanent status in the Federal service. This is open to the first 75 applicants or until 07/08/24, whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration. Be a successful applicant. Watch this 5-minute video to learn how to create or improve your federal resume. Zion National Park is located in southwestern Utah. The climate is generally hot with daytime high temperatures ranging from 95 to 110 degrees in the summer, and 55 to 10 degrees in the winter. Nighttime lows range from 65 degrees in the summer to 10 degrees in the winter. Minimal shopping is available in Springdale, Utah, located two (2) miles from Park Headquarters. A full range of shopping, medical, dental, religious, and recreational facilities are available in Hurricane (25 miles), St. George, (45 miles), and in Cedar City, (63 miles), Utah. Elementary school (grades K-5) is available in Springdale, with bus service provided. Junior high and high school is available in Hurricane, with bus service provided. Utah Tech University is located in St. George, and Southern Utah University is located in Cedar City. Due to the desirable nature of the area surrounding Zion National Park, please be sure to research and understand the limited housing options and the area's cost-of-living. Park/Government housing is not available for this position. A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay. This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. The National Park Service has determined that the duties of this position are suitable for telework only during an emergency or natural disaster with supervisory approval.

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