Job Information
Catholic Charities Eastern Washington Community Manager in Spokane, Washington
WE OFFER EXCELLENT BENEFITS:
- FREE Employee Medical Insurance
- FREE Employee Dental Insurance
- FREE Employee Vision Insurance
- Sick leave (8 hours per month)
- Vacation (Minimum of 2 weeks paid vacation)
- Retirement (Employer contribution - 3% contribution and an additional 3% employer match)
- FREE Long-Term Disability Insurance
- FREE Life Insurance
13 Paid Holidays
Mission of Catholic Charities
Feed the hungry, heal the hurting, welcome the stranger.
CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law.
Job Summary
This position is responsible for providing leadership and direction to associates at assigned property. Ensuring all support corporate mission and understand roles in achieving established goals. Remain in good standing with agencies associated with property regulatory agreements. Responsible for all phases of property operations, including, but not limited to, the general administration and maintenance of the property; direction and control of all personnel and resources to the end that the property is maintained at all times in good physical condition with a stabilized fiscal operation, providing excellent customer service to residents.
Job Duties/Responsibilities
To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.
Resident Relations:
Creates positive, welcoming, supportive environment for residents, visitors, and property associates.
Assists with the development and implementation of resident retention programs and strategies to maintain 100% occupancy level.
Manage assigned properties by responding to emergency calls, collecting rents, and delivering notices ensuring consistent enforcement of apartment community rules and regulations documenting action.
Handle resident complaints in a timely manner (within 24 hours) promptly documenting action.
Assure adherence to community policies, implementing policy-based sanctions up to and including evictions.
Create notices for non-compliance actions for supervisor approval.
Assure that the cleanliness of common areas is maintained daily, landscaping is in good condition, and minor repairs are completed. Provide oversight of timely renovation of vacant apartments.
Utilize maintenance software program to enter and track work orde