Jobs for People with MS: National MS Society

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Robert Half Desktop Support Analyst in Sparks, Nevada

Description You'll succeed in this position if you excel at explaining intricate technical information to the non-technical user. Are you a driven individual who is most productive in an active and positive environment? Robert Half has a Desktop Support Technician role that may be the position for you, if you match these qualities. We're looking for motivated candidates with effective problem-solving abilities. This Desktop Support Analyst role is short-term contract / temporary in nature and is located in the Sparks, Nevada, area.

Your responsibilities in this role

  • Provide computer desktop support in accordance with established policies and procedures

  • Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Develop records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals

  • Interface regularly and effectively with ticket submitters

  • Arrange hardware repairs with the appropriate vendors

  • Settle computer problems, and offer suggestions on appropriate action/solutions Requirements - 2+ years of desktop support or other related experience

  • Ability to write reports, business correspondence, user instructions, and procedure manuals

  • Expertise in Imaging Devices

  • Desktop Support experience

  • Network Printers experience

  • Experience with Smartphones

  • Comprehensive knowledge of Ticketing System Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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