Jobs for People with MS: National MS Society

The Global Technical Services team in UL RCP is undergoing an exciting transformation to support the changing needs of internal customers and clients. An exciting opportunity exists for an experienced professional to provide technical support within Asia for the Hardlines industry.

Key responsibilities include the development of testing protocols, engaging with Operations to deliver new services, interpreting regulations for impact, harmonizing laboratory operations, and advancing the technical knowledge base of internal customers and clients upon request and proactively.

• Reviews testing protocols in assigned industry for technical accuracy, consistent and high quality.

• Develops strategic written communications for clients and internal stakeholders of trending regulatory and industry developments to ensure internal preparation and client compliance.

• Supports Technical Services leadership in defining the interpretation, application and uniformity of technical methods, techniques and requirements applied in testing, audits and/or inspections.

• Responsible for the implementation of technical interpretation, application, training and uniformity of technical methods, techniques, and requirements in assigned geography and/or Industry. Develops guidelines, procedures and programs for internal operational adherence.

• Partner with Quality and Operations functions to drive laboratory/field consistency. Contributes to the development of processes and procedures required to achieve and maintain necessary accreditations and certifications with accreditation bodies and notification authorities.

• Supports strategic selling opportunities by leveraging industry relationships and providing technical expertise and advice during the sales process.

• Represents UL at meetings of outside organizations; providing expert advice to influence industry approaches and elevate UL’s thought leadership in the market.

• Conducts webinars, presentations, technical trainings and workshops in region (and potentially globally) for internal and external stakeholders.

• Leads special projects related to laboratory/field alignment, continuous improvement, as well as process and service innovation.

• May manage the performance of direct reports by defining accountabilities, establishing performance objectives and goals, providing feedback and guidance and ensuring that all policies are understood and adhered to.

• Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices

• Performs other duties as directed.

• University Degree (equivalent to a Bachelor’s degree) in Engineering or related field from an accredited program in related field, plus at least 8 years of directly related work experience.

• Strong technical understanding of the applicable regulations, standards, service/product lines and target markets; demonstrated history of strong technical judgment.

• Deep knowledge and experience of testing and operational procedures related to applicable regulations and industry standards

• Demonstrated ability to analyze data, to interact with all levels of the organization, and to present and facilitate discussions of the findings. Ability to present complex and highly technical information in a straightforward manner

• Demonstrated ability to manage multiple, complex, and technical projects

• Demonstrated ability to develop innovative solutions to resolve problems

• Ability to coach and mentor team members to function as one team and develop individually.

• Self-starter with the ability to work autonomously, on a team, and within a global matrix environment

• Excellent written, verbal and presentation skills, as well as the ability to interact professionally with a diverse group of internal and external stakeholders

A global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth.

The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission.

We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future.

From the adoption of electrification to the enablement of 5G and new mobility, we collectively look toward new frontiers, working for a safer world.​ Our science is your advantage.

Mission: Working for a safer world

UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:

Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.