Jobs for People with MS: National MS Society

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Expeditors Agent - Customs Brokerage, Operations in Sepang, Malaysia

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. At Expeditors, we pride ourselves on being a solutions-based organization and take time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Due to our relationships with local suppliers and global air and ocean partners, we can provide customers with the best routing and pricing options. Our comprehensive, flexible spectrum of services is supported by leading-edge information technology that provides a high level of visibility from end to end. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."

  • Enforce full compliance of the Company’s high performance standard in relation to customer service.

  • Ensure smooth and timely customs process flow including freight delivery.

  • Ensure timely customs clearance of cargo to customer for Import and Export shipments.

  • Verify documents received for Import and Export customs purposes are compliant and correct.

  • Understand all the elements of the import and export customs DLSOP (Desk Level Standard Operating Procedure) and correctly interpret this information to fulfill our customers’ instructions and expectations.

  • Overseas communications, timely responses to emails and requests (internal and external).

  • Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.

  • Exhibit team work to ensure team work is managed with operation excellence and exceptional customer service.

  • Keep up to date on all regulatory requirements governing the import and export of goods.  This includes but is not limited to customs procedures for imports and exports, other government agency requirements i.e. health, agricultural, police and military, export controls and prohibited and restricted goods. Meet KPI standards, as per the company’s procedures.

  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

  • Understand department process flow, constantly looking for areas of improved efficiency.

  • Complies Training and Development requirement while exhibits the eager to learn attitude.

  • To take up additional tasks as required to meet the Department’s needs.

  • Candidate must possess at least a Diploma or equivalent.

  • At least 1 to 2 years of related working experience in similar position.

  • Understanding of transportation documentation and terms is a plus.

  • Good knowledge of computer and MS Office applications.

  • Good command of written and spoken English.

  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

  • Pro-active, strong organizational skills.

  • Strong desire to learn.

  • Fresh graduates are encourage to apply.

Expeditors offers excellent benefits

  • Group Medical Insurance

  • Employee Stock Purchase Plan 

  • Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

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