Jobs for People with MS: National MS Society

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Google Customer Engineer, Chrome Operating System in Seoul, South Korea

Google welcomes people with disabilities.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.

  • 8 years of experience working in a pre-sales engineer or similar partner facing role, including working as a member of a professional services or systems engineering team.

Preferred qualifications:

  • Experience with managed endpoint devices (e.g., PC or mobile) and the growing ecosystem of browser-based applications and collaboration tools.

  • Experience with Enterprise Mobility Management (EMM)/Mobile Device Management (MDM) solutions (e.g., Intune, AirWatch, MobileIron, Jamf, Chrome Enterprise).

  • Experience on solution implementation and use of Public Cloud (e.g., Google Cloud Platform, etc.).

  • Experience architecting and supporting software deployment for enterprises, primarily within Device Management solutions and end user computing.

  • Experience in localization issues handling such as Korean IME, Korean keyboard mapping, and familiarity with Android and Chrome.

  • This is a customer-facing role that requires interactions in Korean with local stakeholders.

As a Customer Engineer, you will equip companies with Google tools to make technology at work more equitable, simple, secure, and shareable so that they may focus resources on areas that matter most. You will inspire leading companies and government agencies to work smarter with cloud or web first strategies through Chrome Enterprise, and take advantage of advanced Enterprise capabilities for administrative controls.

This is a customer-facing role that requires interactions in Korean with local stakeholders.

  • Identify customers business and technical requirements. Collect, synthesize, and analyze customer feedback to the product teams guiding future product direction.

  • Deliver and devise solution proposals supporting value statements against those needs and bring Google’s innovation into their infrastructures. Confidently present to persuade a technology leadership audience.

  • Work with the Sales team to guide and accelerate the transition of leading companies, partners, and government agencies to Chrome Enterprise, which encompasses Chrome Browser, Chrome OS, and management capabilities.

  • Identify key customer technical objections and develop the strategy to resolve technical impediments. Make recommendations on use cases, integration strategies, security, and device management policies required to successfully implement a complete solution.

  • Lead technical aspects of solution evaluations including product and solution briefings, proof-of-concept facilitation, the coordination of supporting technical resources within Google and our channel.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCPEEOPost.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

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