Job Information
Milliman, Inc Strategic Account Executive (MedInsight) in Seattle, Washington
Description Company Overview: Leading with our core values of Quality, Integrity, and Opportunity, MedInsight is one of the healthcare industry's most trusted solutions for healthcare intelligence. Our company purpose is to empower easy, data-driven decision-making on important healthcare questions. Through our products, education, and services, MedInsight is making an impact on healthcare by helping to drive better outcomes for patients while reducing waste. Over 300 leading healthcare organizations have come to rely on MedInsight analytic solutions for healthcare cost and care management. MedInsight is a subsidiary of Milliman; a global, employee-owned consultancy providing actuarial consulting, retirement funding and healthcare financing, enterprise risk management and regulatory compliance, data analytics and business transformation as well as a range of other consulting and technology solutions. Position Summary: The Strategic Account Manager will oversee account management, client satisfaction and growth for named, strategic accounts at MedInsight. This role involves adhering to formal account management and sales processes, MedInsight programs, and applicable Milliman requirements. You will collaborate with team members to refine the MedInsight Account Management process, develop standard tools and protocols, and ensure adherence to these standards. Key objectives include: Generating additional revenue from existing clients through MedInsight solutions or tools. Ensuring high client satisfaction and retention. Expanding MedInsight adoption within current accounts. Strategic planning and executive relationship building with clients In addition to working closely with account management, sales, client services teams, you will manage tasks such as license agreements, renewals, client communications, and training coordination. The role requires daily client interactions and up to 25% travel. Position Responsibilities Build and maintain executive-level relationships across named accounts. Develop, refine and periodically revisit account management protocols. Monitor and document adherence to account management standards. Collaborate consistently with the Manager, Account Management, to achieve strategic objectives. Provide guidance to clients on MedInsight product usage. Manage renewals, sales targets, and monthly billing for assigned clients. Partner with account managers and client services staff to address client needs. Facilitate client training and change request orders. Requirements: Bachelor's Degree or higher in related field, with at least six years of experience in healthcare analytics or technology solutions. Minimum of seven years in account management or sales, particularly with large U.S. health insurance carriers. Demonstrated expertise in healthcare data analytics. Proven ability to manage multiple projects, prioritize tasks and work independently. Strong problem-solving, analytical and organizational skills. Excellent communication and presentation abilities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Compensation and Location: The salary range is $87,000-177,000, depending on relevant factors, including but not limited to education, work experience, certifications, etc. This role can be located remotely within the US. What makes this a great opportunity? Join an innovative, high growth company with a solid industry track record Bring your expertise and ideas to directly impact and help build the next generation of MedInsight products and solutions Enjoy significant visibility in your work and be recognized for your wins Work for a company that values your wellbeing and professional growth, offering a flexible work environment, generous benefits package, and investment in the development of your career