Jobs for People with MS: National MS Society

Description

The Team: Innovation is part of our DNA! The Amazon Fresh Core Processes team is looking for a Sr. Culinary Program Manager that wants to join an ambitious and driven team that is changing the landscape of retail. This role includes 25% travel to Amazon Fresh Stores nationwide.

The Role: As the Sr. Program Manager for Culinary on the Core Process team, you will define the operational strategy for our Amazon Fresh Kitchen processes that will bring efficiency and ease to associates while delighting our customers. Our ideal candidate will work back from core customer needs to develop operating strategies and processes in Amazon Fresh Kitchens. You will work consistently with stakeholder teams to help operationalize new culinary initiatives for our customer and remove roadblocks for store teams. You will use data to track the effectiveness of your programs as well as areas of opportunity for further strategy iteration, building a roadmap for the Kitchen Operation in Amazon Fresh.

Key job responsibilities

• Define the operational strategy and roadmap for multiple formats of the Amazon Fresh Kitchen operation.

• Define the associate culinary tech and inventory management tech required in our kitchens.

• Consult with key partner teams and field leaders to solve quick pain points while defining and building longer term strategies.

• Build programs that deliver an improved customer experience while delivering efficiency and cost savings.

• Build a change management approach in our kitchens for the introduction of new programs, equipment and/or recipes.

• Create and monitor metrics to demonstrate progress towards goals, provide new insights, develop business cases, and allow for regular updates to senior leadership

• Manage cross-functional project teams while collaborating with key stakeholders to improve processes and communication mechanisms

• Build respect and credibility with individual contributors, stakeholders, management peers, and executives

• Spend 25% of your time in the field launching, supervising, and iterating on new/improved processes

Basic Qualifications

• 5+ years of program or project management experience

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• Culinary operations experience

Preferred Qualifications

• 2+ years of driving process improvements experience

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.