Jobs for People with MS: National MS Society

Description

Next generation customer shopping journeys are starting and ending outside Amazon stores as this next wave of shoppers finds inspiration through video games, virtual worlds, social media, and the metaverse. To meet the needs of these customers, the Amazon Anywhere team is on a mission to build the earth's most customer-centric shopping experience by providing Amazon's selection, price, and convenience for customers no matter where - or how – they find inspiration. Our team owns a product roadmap that enables developers across games, apps, and content creation to embed shopping deeply into those experiences, helping customers discover and purchase relevant products without breaking immersion or engagement.

After our initial launch success, we seek a highly motivated and technically strong Senior Product Manager -Technical to take us into the next phase of growth by launching our next set immersive off-Amazon shopping experiences. This role will drive the process end to end, from helping to identify opportunities in areas like video games, media and entertainment, and wearable tech; engaging with both internal and external stakeholders; writing and presenting documents for senior leadership alignment; and then working with our partners and our dedicated engineering teams to implement and iterate new features and partner launches. This role has high visibility, high ambiguity and high impact, and will help shape the future of shopping for Amazon.

The ideal candidate has a strong technical product background, exceptional communication skills and a passion for innovation. They are able to create a strategic framework to analyze new opportunities. At the same time they are able to dive deep to understand and solve technical challenges, collaborating with our own engineering teams and partner developers on best in class solutions. The ideal candidate will stay connected on industry trends, competitive landscape, and emerging technologies to inform the product roadmap. Product expertise in specialized areas such as AWS, APIs, and immersive content experiences (e.g. video, advertising, online gaming) is a definite plus. If you're deeply passionate about technology, customer obsessed, and love to innovate, we warmly welcome your application to help craft the future of immersive shopping at Amazon stores.

Key job responsibilities

• Technical Product Leadership. Serve as a go-to product expert for Amazon Anywhere –for partners, leadership and our own engineering teams. Ground expertise in an understanding of the competitive landscape, customer insights and partner needs, and a deep understanding of the underlying technology of our product and that of our partners;

• Product Roadmap. Play a critical role in influencing the vision and product roadmap for the future (e.g., product capabilities, service model), write effective PRFAQs, stay at the forefront of technology advancements and push the tech frontier of the product. Analyze opportunities in terms of the benefit to the customer, partner, business impact, and other short and longer term considerations.

• Product Delivery. Work with partners to align on requirements, including user stories, acceptance criteria, and detailed specifications. Ensure successful, on-time delivery of new Amazon Anywhere integrations through effective project management and risk mitigation;

• Metrics-driven Launches and Iteration. Define and track key performance indicators (KPIs) including product performance data, partner/end user feedback and market trends to identify, design and test feature improvements;

• Product Stewardship. Be a steward of our Amazon Anywhere guardrails that safeguard the customer experience, customer data and Amazon IP;

• Technical Collaboration. Bridge the gap between business needs and technical capabilities by effectively communicating requirements and constraints. Work closely with engineering to define technical specifications and evaluate feasibility. Share insights and make recommendations to guide future enhancements and feature development for existing partners and Amazon Anywhere feature development;

• Cross-functional, Pan-Amazon Collaboration. Partner with other Amazon teams (e.g. Advertising, AWS, Corp Business Development, Prime Video, Studios, Games) to ensure that our product, vision and capabilities are included in the suite of Pan-Amazon e-commerce solutions offered broadly by these teams.

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

Basic Qualifications

• Bachelor's degree

• Experience owning/driving roadmap strategy and definition

• Experience with feature delivery and tradeoffs of a product

• Experience contributing to engineering discussions around technology decisions and strategy related to a product

• Experience managing technical products or online services

• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight

• Experience in building and driving adoption of new tools

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,000/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.