Jobs for People with MS: National MS Society

This is a unionized position represented by Local 8 of the Office and Professional Employees International Union (OPEIU). Starting wage is $31.53 to $31.53 an hour. JOB SUMMARY The Rental Office Facilitator assists people seeking housing in Plymouth's affordable housing portfolio and completes housing applications both onsite and in the community. The Rental Office staff works directly with people who are homeless or have very low income; many are chemically dependent and mentally ill. The Rental Office staff completes a high volume of paperwork, track data related to eligibility and contacts with applicants, and are responsible for timely and professional communication with the housing authority, referring partners, and applicants about the progress of pending applications for housing. As a bridge between homelessness and housing, the Rental Office Facilitator communicates daily with social services agencies throughout the Seattle area and with multiple departments within Plymouth Housing to exchange information about applications and move in coordination. Additionally, the position answers inquiries regarding program policies, leasing procedures, or community resources by phone, email, or in person. This is a unionized position represented by Local 8 of the Office and Professional Employees International Union (OPEIU). ESSENTIAL JOB FUNCTIONS (Responsibilities, accountabilities, and competencies; may not include all duties of this job) Rental Intake and Screening Assists homeless and low-income applicants in correctly filling out subsidy applications and/or Low-Income Housing Tax Credit paperwork. Interviews applicants onsite and outreaches people in shelters, hospitals, jails, and the street as needed. Ensures that all applicant and partner agency inquiries are responded to in a timely manner, including monitoring the office voice mail and responding promptly to messages. Maintains records of all contact with clients including updating notes in the tenant database and application tracking tools. Screens applicants for eligibility. Communicates timely with applicants regarding denials and appeals processes. Works with applicants to obtain income verification, homeless verification, and other necessary eligibility information. Applies 3rd party verification techniques where appropriate. Tracks the status of pending applications and move-ins. Reviews requests and obtains documentation of reasonable accommodation needs. Tracks reasonable accommodation requests. Informs staff, tenants, and applicants of the results of the reasonable accommodation requests, uploading them into the Agency database. Communicates with Building Management, Social Services, and referring agency to schedule move-ins. Communicates with outside agencies to coordinate applicant referrals. Referral Responds to inquiries from the public about low-income housing and offers referral information for a wide spectrum of community services. Continually expands knowledge of services and housing options for homeless and/or low-income households by visiting and developing relationships with other agencies as well as communicating by phone. Uses resource manuals and the internet to obtain information regarding services for applicants and tenants. Assists applicants in obtaining the relevant documentation needed for placement within Plymouth and may contact other agencies and organizations on behalf of the applicant. Prepares and presents information to Plymouth's appeals committee for applicants submitting an appeal following initial eligibility screening or application denial. Housing and Stabilization Builds effective relationships with homeless and low-income people seeking services; provides referrals to services and community resources. Tracks applicants' and tenants' requests for accommodations and communicates with the building teams about approv