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Amazon Principal PM, Business Operations, Global Data Centers in Seattle, Washington

Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for a dynamic HR professional to join our team as a Principal PM, Business Operations.

Amazon Web Services (AWS) is a dynamic, growing business unit within Amazon.com. Since early 2006, AWS has provided companies of all sizes with an infrastructure platform in the cloud. Using AWS, companies can requisition compute power, storage, and other services – gaining access to a global computing infrastructure that is the backbone of Amazon.com’s multi-billion dollar retail business. Today, AWS provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers millions of active monthly customers from start-ups to multi-national corporations to governments.

This role will be based out of Seattle with occasional domestic and international travel required.

The Data Center Community HR team is looking for a Principal Program Manager (PM), Business Operations Leader with excellent project management skills who can think big, lead end to end process execution, cultivate collaborative relationships with the Infrastructure HR team and business stakeholders to meet shared goals, and roll up their sleeves to deliver. Our goal is to design and implement people programs and practices that are scalable for our growing business. The role is both a strategic and hands-on role that provides programmatic leadership to our Global HR team, but also partners extremely closely with the AWS business and Amazon’s central HR. This role will be a part of a fun, passionate and dynamic global HR and business team and requires strong team collaboration. This role is critical in executing our people initiatives by providing great internal customer support and driving HR functional excellence and process improvement.

Successful candidates will also demonstrate:

• Ability to communicate effectively and facilitate senior level discussions

• The ability to understand business goals and recommend new approaches, policies and procedures to drive continuous improvement

• A true hands-on approach as well as the ability to successfully monitor the "pulse" of the organization

• Strong data and analytical skills set

• Experience with rapid and complex changing work environments

• Being an enthusiastic team player with a strong drive to create a positive work environment.

• The ability to think big but also not be afraid to "roll up your sleeves.”

• Strong solutions focus and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions.

• Strong internal and external customer focus.

• The ability to manage multiple priorities simultaneously, have a bias for action - orientated on results.

• Must be able to interface at all levels of the organization.

• Passion for innovative HR solutions and process improvement

Key job responsibilities

• Manage long-range (Three Year Plan) and annual planning cadence (OP1 and Goals) which operationalizes our strategy into actionable programs and initiatives.

• Lead the business cadence for DCC PXT including running and improving mechanisms to set, manage and track goals, and ensure accountability for results.

• Drive weekly, monthly, and/or quarterly business reviews for DCC PXT leadership.

• Design and facilitate offsites, meetings and summits for DCC PXT leadership and builders.

• Develop, evolve, and deprecate mechanisms and processes to increase operational efficiency.

• Serve as program manager for key projects, driving the strategic vision and project execution forward.

• Create mechanisms to connect and align goals upstream to Amazon and downstream within the DCC PXT organization.

• Partner with the Program Managers across AIS PXT facilitate the sharing (and proliferation) of information of best-known practices and drive tight alignment and collaboration with shared goals and deliverables. Often serves as advisors to peers.

• Develop and drive mechanisms and forums to scale, drive collaboration, increase innovation, and build community across the DCC PXT ecosystem.

About the team

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

Basic Qualifications

• Bachelor’s degree or equivalent professional or equivalent

• 5+ years of experience in program/project management

• 5+ years of experience with HR programs and/or operations management

Preferred Qualifications

• 6+ years of experience leading relevant HR operational programs, including experience leading cross-functional, global projects.

• Self-starter who can work independently in a fast-paced, ambiguous environment.

• Strong background in building and executing in a highly ambiguous, flexible environment.

• Self-motivated with critical attention to detail, deadlines, and reporting

• Experienced in working with and influencing Directors and VPs

• Proven ability to think and plan ahead, prioritize short and long term, and manage time effectively

• Strong data-driven, business writing skills.

• Experience in program management, HR operations or Employee services, managing global stakeholders.

• Proven experience working cross functionally and holding people accountable for deliverables without a formal reporting structure.

• Experience identifying and resolving issues independently, will take initiative even under unfamiliar or ambiguous circumstances.

• Strong bias for action and “get stuff done” attitude.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $134,800/year in our lowest geographic market up to $222,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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