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Providence St. Joseph Health Care Integration Coordinator - PacMed Seattle - Accountable Care in Seattle, Washington
Description Supports the population health team by entering/coordinating incoming referrals and tracking outreach. Makes outgoing calls/sends Mychart messages to schedule appointments, provide resources, coordinate care, and provide class and visit preparation instructions to patients. Answers incoming phone calls from patients, providers, clinic staff and resources. Compiles data and prepares/submits reports for program, care and organizational performance metrics. Schedules conference rooms/venues for education classes. Provides routine financial counseling, researches routine referral and billing issues, and completes registration and data entry for programs. Responsible for set-up of all equipment, furniture, and other resources needed for classes. Takes and distributes departmental meeting minutes. Assists with all front and back office clerical duties as assigned by the supervisor. Providence caregivers are not simply valued - they're invaluable. Join our team at Pacmed Clinics DBA Pacific Medical Centers and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: Upon request: Driving may be necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request. See policy for additional information. 2 years Health care experience in ambulatory practice 2 years Driving experience Preferred Qualifications: Associate's Degree Prior experience using Excel spreadsheets 1 year experience with coding: ICD-9 or ICD-10, CPT, HCPCS Prior experience with an EMR Prior experience in liaison role for patients, providers and staff Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission to advocate, educate and provide extraordinary care. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Check out our benefits page for more information about our Benefits and Rewards. About the Team Providence Physician Enterprise (PE) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PE is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providen