Job Information
Creative Circle, LLC Account Manager - Customer Service, Relationship Management - DR8-18421051 in Seattle, Washington
Account Manager Position Overview The Account Manager will support to global partners. This role involves completing a high volume of varying tasks and projects and the ability to prioritize work effectively. This is a 6-month, 40 hours per week contract role. Key Responsibilities
Effectively communicate and give world-class customer service and support to global partners.
Partner cross-functionally with various business teams to create new policies and processes that ensure a great experience for our partners and improve satisfaction metrics.
Work globally and cross-functionally to represent partners best interests at every step in the process.
Qualifications
- Bachelor's Degree in Marketing, Business, or related field
- 2+ years of experience in account management customer service, relationship management, publishing environment or marketing support
- Strong customer service skills and ability to communicate effectively
- Experience managing a reactive, ticket-based request system, preferred
- Familiarity with Salesforce.com, preferred
- Familiarity with Microsoft Excel
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location{target="_blank" rel="noopener"} is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service. Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: Email your resume in Word to: donna.ruch@jobalert.creativecircle.com Please do NOT change the email subject line in any way. You must keep the JobID: : DR8-1842105 -- in the email subject line for your application to be considered.* Donna Ruch - Senior Recruiter, National Delivery For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by Creative Circle on 02/24/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. Creative Circle is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including