Jobs for People with MS: National MS Society

customer service representative.

• scottsdale , arizona

• posted may 23, 2024

job details

summary

• $19 - $20 per hour

• temp to perm

• bachelor degree

• category office and administrative support occupations

• referenceAB_4540892

job details

Client Services Representative Pay Rate: $20/hr. and after 2 months pay rate increases to $23/hr. START DATE: 7/8

• 4 week training provided by Vanguard University and the CSO Support Team

• Hours during training - 8:30am-5:00pm local time (Monday through Friday). Hybrid schedule, Monday/Friday remote and Tuesday-Thursday in office

• Work hours : 930AM-6PM local time (37.5 hour work week) (Monday through Friday, Remote but must have availability to report in office as needed). This is a set schedule based on the business needs.

Vanguard is one of the world's largest investment companies, known for its client-first focus, high ethical standards, and collaborative, team-oriented culture.

What you'll be doing:

Working as a Randstad Associate answering and assisting investors with questions, monetary transactions, financial products and services. You'll be much more than a customer service professional. You'll be a technical subject matter expert (paid training provided). You will be using virtual technology to develop relationships with clients and understand their unique investment to position the appropriate solutions or actions.

salary: $19 - $20 per hour

shift: First

work hours: 8 AM - 6 PM

education: Bachelors

Responsibilities

• Serves as the initial point of contact for clients. Responds to requests for investment, fund, and account information. Resolves general account issues.

• Follows standardized processes to complete monetary and administrative transactions.

• Documents and reports client feedback for process improvement efforts.

• Uses consultative approach to position products and services to clients.

• Develops basic knowledge of Vanguard funds, products, and services, and of the overall Financial Services industry.

• Participates in special projects and performs other duties as assigned.

Skills

• Customer Service (1 year of experience is required)

Qualifications

• Years of experience: 1 year

• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

we are here to help you with your questions.

CO

cynthia ottens

• +1 770 937 7000 (tel:+1 770 937 7000)

• Cynthia.ottens@randstadusa.com