Jobs for People with MS: National MS Society

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Marketing

Job Sub Function:

Strategic Marketing

Job Category:

Professional

All Job Posting Locations:

US328 CA Santa Clara - 5490 Great America Pkwy

Job Description:

In this role, you will (including but not limited to):

• Define and validate the OTTAVA Service multi-release roadmap including the cadence of features aligned with OTTAVA strategic objectives and criteria for each launch phase (including indications and geographies).

• Collaborate with Ottava Global Strategic Marketing to ensure Service product value proposition, product positioning and pricing strategies, evidence generation & claims, VOC & Insights to inform brand strategy, life cycle management, and business development strategies are in alignment with product development timelines and strategic goals.

• Assess the strategic position of OTTAVA Service Solutions products in the marketplace and work in close collaboration with OTTAVA Global Strategic Marketing to ensure Service products are developed in with the global customer product serviceability and service program needs in mind.

• Support the execution of OTTAVA Service Solutions global service product strategy, in alignment with global Service Commercialization Guidelines.

• Be responsible for identifying and developing regional, national, and global reference sites and KOLs, understanding customer buying criteria (service) & insights that inform brand strategy and pipeline development.

• Partner with R&D, Global Strategic Marketing, Medical Affairs, Regulatory, Sales, Regional Marketing, Finance, Legal/HCC and key customers to accelerate the brand strategy and provide direction for global growth opportunities.

• Lead creation of OTTAVA Service Solutions materials for the global launch playbook for the OTTAVA robotic system and drive successful regional launch of Service products. Parnter with regional marketing teams to adapt Service product messages or create new segment messaging as needed, ensuring compliance with all relevant country and regional requirements, company regulations, policies, and procedures.

• Grow and manage the Service Solutions Upstream Marketing team as the OTTAVA Service Solutions business scales.

• Drive service sales enablement to meet the global business targets of increased market share, volume, and profitability, leveraging JnJ’s Launch Excellence (LEX) framework.

• Achieve financial targets within specified budgets and timeframes.

Qualifications:

Education:

• Bachelor's degree is required; a master's degree is preferred.

Skills and Experience:

• 8+ years of progressive business experience in sales, service, or business management is required. Service business marketing experience preferred.

• Medical Device marketing experience is desired. Medical Robotics service marketing experience is preferred.

• Experience in product launch from product development, including needs assessment, portfolio management, new opportunity assessment, and product lifecycle management, is required.

• Service and subscription offering design is required.

• Ability to provide executive level business cases and financial assessments is required.

• Demonstrated success in leading cross-functional teams is required.

• Advanced analytical and problem-solving skills are required.

• Excellent cross-functional and management influencing skills and the ability to develop customer relationships are required.

• Proven track record of working in a global organization is preferred.

• Proven experience in developing and using customer insights is preferred.

• Demonstrated proficiency in building and implementing marketing strategy is preferred.

• Proficiency using Salesforce, MS Office required; experience with MS Dynamics, SAP, Agile, and other business systems common in medical device preferred.

Other:

• The anticipated base pay salary range for this role is $153,000 to $207,000

• For candidates based out of the Bay Area, CA. the anticipated base pay salary range is $175,950 to $238,050

• This position will be based out of Santa Clara, CA and may require up to 30% travel, including short-term international travel.

The successful candidate can demonstrate:

• Leading & Relating to Others: Establishes good relationships with customers and other team members. Builds wide and effective networks of contacts inside and outside the organization. Relates well to people at all levels. Manages conflict. Ability to lead, inspire, partner, and positively influence collaboration, get results, and achieve desired outcomes in a fast-paced, highly matrixed organization.

• Customer-centric Approach: Strong focus on understanding customer needs and expectations, ensuring that service offerings enhance the overall customer experience.

• Shares Expertise: Develops job knowledge and expertise through continual professional development. Shares expertise and knowledge with others. Uses technology to achieve work objectives. Demonstrates an understanding of different organizational departments and functions.

• Project Management Skills : Proficiency in managing go-to-market projects, including planning, execution, and monitoring, to ensure timely delivery across multiple phases and regions.

• Communicating: Speaks clearly and fluently, with demonstrated ability to speak, write and read English for effective communication across all global regions. Expresses opinions, information, and key points of a discussion clearly. Makes presentations and undertakes public speaking with skill and confidence. Responds quickly to the needs of an audience and to their reactions and feedback. Projects credibility.

• Coping with Pressure: Works efficiently in a pressurized environment. Keeps emotions under control during difficult situations. Balances the demands of a work-life and personal life. Maintains a positive outlook at work. Handles feedback well and learns from it.

• Supporting & Cooperating: Demonstrates an interest in others. Adapts to the team and builds team spirit. Listens, consults others, and communicates proactively. Supports and respects others. Upholds ethics and values. Appropriately takes direction from others. Follows procedures and policies. Adapts interpersonal style to suit different people or situations.

• Learning, Accepting Change & Demonstrating Enthusiasm: Adapts to changing circumstances. Accepts new ideas and change initiatives. Ability to think strategically, solve problems, and use sound judgment. Demonstrates a desire to learn and grow professionally. Identifies development strategies needed.