Jobs for People with MS: National MS Society

Job Description

In this role you are working in a Microsoft hyperscale datacenter. As CE Support Assistant, you will play a role in meeting our organizational OKRs through responsibilities that include:

Team Management Support

Be the main point of contact for the team on operational documents and workflows.

Coordinate and communicate changes in process, procedure, or systems to site teams.

Assists with providing onboarding support for new employees, vendors, and interns under the direction of senior team members (e.g., ordering new hire equipment, setting up workstations, distribution lists, security groups).

Coordinate and communicate scheduled training for site staff.

Creating and submitting requests for datacenter access using the Data Center Access Tool.

Provides onsite team support and carries out tasks under the direction of others.

Support the development of Methods of Operating Procedure (MOPs) and Standard Operating Procedures (SOPs) by monitoring documents through approval workflows, reviewing and editing documents, and formatting into standard SOP/MOP templates.

Assists in managing CE SharePoint site by helping create and move scope through workflows.

Provides onsite team support and carries out tasks under the direction of others.

Provide basic training for system-use to onsite staff, new hire training, and general small-scale training for site staff.

Report health and safety violations or positive behavior as per policy.

Equipment and Systems Maintenance

Coordinate with vendors and onsite teams to schedule Preventative Maintenance for CE equipment.

Provides maintenance assistance by prepping materials and performing administrative tasks as instructed.

Prepares paperwork in support of maintenance planning scope.

Coordinate with site teams that administrative work has been completed and recorded as per current operational requirements.

Collaborate with QA team to make sure all operational procedures are on the latest template version and correct if needed.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

1+ year(s) work/applied learning experience in administrative/business support in technical services industry

 Strong computer skills that include SharePoint and MS office tools

 High School Diploma or equivalent

 Self-motivated with the ability to work on own initiatives 2+ years technical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical)

 Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.