Jobs for People with MS: National MS Society

Mobile National MS Society Logo

Job Information

City and County of San Francisco Senior Communications Systems Technician (7368) (144607) in San Francisco, California

  • Application Opening: 07/01/2024

  • Application Filing Deadline: 07/16/2024

  • Recruitment ID: Eligible List ID - 144607, RTF0144606-01152145

This is a Position-Based Test conducted in accordance with CSC Rule 111A.

WHO ARE WE?

San Francisco Public Utilities Commission (SFPUC) (https://youtu.be/inc4CF4VKFE)

Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.gov/.

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality.

To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.gov/about-us/careers-sfpuc

The Radio Communications Team is currently overseeing the Water Enterprise Radio Replacement Project spanning 7 counties, from San Francisco all the way up to the Sierra Nevadas in Tuolumne County.  This project will roll out a Motorola M-Core P25 - Phase 2 Radio System, which will require preventative maintenance and servicing once in operational status.  We are seeking someone who can be a part of a dynamic team within a fast paced and professional environment.  This position will report out of the Radio Shop located in Sunol, CA.  

Under direction, performs a wide variety of skilled technical maintenance, testing, installation and repair work on complex wireless and networked communications equipment to support a wide variety of emergency communications systems; supervises the activities of subordinate personnel engaged in such work; maintains records and documentation of wireless network; makes contact with representatives of other city departments and outside agencies in connection with radio and communications equipment maintenance.

Nature of position: Essential duties require the following physical skills and work environment: exposure to disagreeable weather conditions, working in confined spaces, lifting of heavy objects and carrying them or moving them for moderate distances; ability to safely lift 40 pounds. This position will require travelling and staying overnight in support of project work or for critical response.  Must be able to occasionally perform work on communications towers at heights up to 160'.  The service area extends over 2,400 sq miles, from San Francisco to Tuolumne County.  

Essential Functions:

  • Receives work orders and assigns and schedules work of crews engaged in the maintenance and repair of communication systems and equipment, including transmission facilities; requisitions, issues and maintains records of materials, tools and supplies received and used in communication system maintenance and repair operations; reviews subordinates' time records, records all materials used and work performed; maintains and implements departmental processes, policies and procedures.

  • Evaluates performance of subordinates; inspects maintenance and repair work in the field to assure compliance with instructions and departmental methods and procedures.

  • Consults with representatives of other city departments regarding maintenance issues of communication systems; responds to public complaints of radio interference to electronic consumer products; investigates complaints of inoperative communication systems and makes necessary reports.

  • Analyzes equipment for malfunctions and corrects most complex maintenance problems; when necessary, notifies appropriate authorities to make necessary repairs.

  • Ensures that Federal Communications Commission rules and regulations are adhered to in the installation, maintenance and repair of radio and communication equipment.

  • Writes specifications for communications equipment such as model and make of mobile and portable radios, control stations, headsets, and related equipment.

  • Enforces codes for safe practices and provides training and development for subordinates.

The 7368 Senior Communications Systems Technician will perform other related duties as assigned.

Experience: Six (6) years of journey level electronics technician experience, which must have included the installation, repair, and maintenance of a broad range of electronic communications systems and equipment. AND

Certificate: Possession of a Federal Communications Commission (FCC) General-Class Radio-Telephone Operator's License OR an APCO Certificate of Competency (Associated Public Safety Communications Officers) OR a NABER Certificate (National Association of Business and Educational Radio); AND

License: Possession of a valid driver's license

Substitution: Coursework in electronic communications technology from an accredited college or university may substitute for up to a total of two years of the experience requirement, prorated as follows: one year = 30 semester/45 quarter units. 

Special Conditions:

  • 36 months of Complex Trunked Radio Systems Management Experience 

The above minimum qualifications reflect special conditions associated with the position(s) to be filled.  They may differ from the standard minimum qualifications associated with this class code.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Verification

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures:

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Supplemental Questionnaire Examination (Weight 100%)

The Supplemental Questionnaire is an exam and contents will be evaluated and scored.  The Supplemental Questionnaire Exam is to evaluate the experience, knowledge, skills and abilities that candidates possess in job-related areas which have been identified as critical for this position and include, but are not limited to:

  • Ability to deal tactfully and effectively with representatives of other city departments and other personnel;

  • Ability to communicate clearly, effectively both orally and in writing to various audiences;

  •  Ability to plan, assign, coordinate and inspect the activities of subordinate personnel, including training of subordinates as necessary;

  • Ability to identify problems and to gather, interpret and analyze information from appropriate sources to formulate and execute effective solutions

Passing Score: Candidates must obtain a passing score on the Supplemental Questionnaire in order to be placed on the score report for positions in this job class.

Notices to Candidates: Qualified candidates will be sent notices via email for completion prior to the creation of the score report ("eligible list"). Each notice will include the date by which responses must be received. Failure to complete these steps by the established deadlines will result in disqualification.

Certification: The certification rule for the eligible list resulting from this examination will be Rule of Three (3). Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of twelve (12) months and may be extended with the approval of the Human Resources Director.

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ .

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco:

  • Information About the Hiring Process (https://careers.sf.gov/knowledge/process/)

  • Conviction History

  • Employee Benefits Overview  (https://careers.sf.gov/benefits/)  

  • Equal Employment Opportunity (https://www.sf.gov/what-equal-employment-opportunity-and-how-file-claim)  

  • Disaster Service Worker (https://sfdhr.org/disaster-service-workers)

  • ADA Accommodation

  • Veterans Preference (https://sfdhr.org/recruitment-details#veteranspreference)

  • Seniority Credit in Promotional Exams 

  • Right to Work (https://sfdhr.org/recruitment-details#identification)

  • Copies of Application Documents

  • Diversity Statement (https://sfdhr.org/recruitment-details#diversitystatement)

Applicants will receive a confirmation email from notification@careers.sf.gov that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

  • Select the “Apply Now” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and updated. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst Linda Muir at LMuir@sfwater.org.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

DirectEmployers