Jobs for People with MS: National MS Society

About Us

IHG Hotels & Resorts is one of the largest hotel companies in the world with a family of 18 brands. We are one of the world’s leading hotel and resort companies. Our purpose – True Hospitality for Good – comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights.

Five visionary brands make up our luxury collection. These are Intercontinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton Hotels. Individually, they are icons. Together, they bring unforgettable and unparalleled experiences to travellers in over 430 hotels and resorts in 100 countries around the world.

Having recently added a host of incredible properties to our portfolio, we now stand as one of the world’s leading luxury operators. Our growth and ambitions have given us an incredible opportunity. We are ready to redefine what luxury means, not just for our guests for but for our entire industry too.

InterContinental San Francisco - General Manager

We're in search of a Luxury General manager to manage the iconic InterContinental San Francisco. Located in the bustling SoMa district near Union Square, InterContinental San Francisco offers unparalleled access to San Francisco's renowned attractions, acclaimed restaurants, premier shopping, and convenient public transport. Our proximity to Moscone West Convention Center makes us an ideal choice for convention attendees. With 556 rooms, 4 dining options including a Club Lounge and Michelin-starred dining, and 46,495 square feet of flexible event space spanning 23 meeting rooms and two ballrooms, we provide unmatched onsite catering and event services.

We are looking for a Luxury leader with significant expertise working in luxury hotels within the US taking ownership of the day-to-day hotel direction, maximising financial returns, driving people development and empowering your team to create memorable guest experiences every step along the way.

Seeking an ideal candidate with extensive upper luxury hotel management experience, adept at delivering authentic luxury guest experiences and strategically positioning brands to drive commercial success. Must be a natural leader fostering innovation, maintaining strong commercial focus, and possessing excellent communication skills.

A little taste of your day-to-day:

• Leading the commercial and operational activities of the hotel properties.

• Lead and develop a business plan to drive owner returns.

• Recruiting, leading, managing and motivating a strong team, upskilling, recruiting, measuring and managing performance.

• Reviews and implements strategic initiatives to drive commercial performance across the Hotel and its facilities.

• Prioritises relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers and local communities.

What we’d like from you:

• Prior upper luxury hotel general management experience, preferably both in US and international market.

• Strategically focused and proven success in driving commercial returns.

• Genuine team development, guest, and owner focus.

• Strong interpersonal skills with a focus on effective communication and relationship-building.

• Preferably experienced in union environments.

• Experience with the Californian market.

• Must speak fluent English.

• Already possess Right to work in the US.

What we offer you

At IHG we give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you will become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.