Jobs for People with MS: National MS Society

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Panasonic North America Import-Export Operations Agent in San Diego, California

Overview

Responsible for undertaking, executing and managing brokerage team and operational tasks relating to importing and exporting products in compliance with Customs import/export regulations, Other Government Agency (OGA) regulations and, routing guidelines and PEXNA Trade Compliance Policies. Provide support as required in the areas of duty drawback, duty deferral programs, post entry management/filing and, logistics to minimize shipment execution delays and ensures billing/duty accuracy against contracts and tariffs.

Responsibilities

What You'll Get To Do:

Responsible for executing operational tasks relating to importing and exporting products in compliance with Customs import/export regulations, Other Government Agency (OGA) regulations and, routing guidelines and PEXNA Trade Compliance Policies. Responsibility to meet KPIs and maintain adherence to SOP’s. Responsible for completing required ongoing training and fulfilling reporting/tracking responsibilities.

Import – Export Customs Operations Activity – Including but not limited to:

  • Execute import/export operation including entry filings, FTZ support, export compliance and document transmission.

  • Interface with PNA Business Units to obtain missing data

  • Coordinate with PEXNA classification team for accurate classifications

  • Accurately execute existing SOPs

  • Execute and communicate KPIs/metrics/results related to department compliance, accuracy, productivity, and efficiencies.

  • Keep accurate records including but not limited to receipt ISF and/or pre-alert, providing classification, documentation, and additional information as required for timely and accurate classification and entry

  • Coordination of applicable Duty/Tax payments to government agencies, including reporting as needed

  • Interactions with freight forwarders/carriers/agents where needed to collect documents and provide delivery orders

  • Timely and accurate ISF or other filings as required to ensure compliant transportation

  • Filing and maintenance of records (classification, entry, shipment, etc.) as required by import and export regulations and PNA policies

  • Liaising with Customs agencies on shipment arrivals and departures where information requests, manipulation or other where needed

  • Ensure accurate and timely post entry filing by interfacing with compliance team and broker(s) to post entry corrections, protests, voluntary tenders, research and reporting to compliance team on CF28, CF29 or any Customs notifications etc. and execute tracking/reporting as directed

  • Manage compliance activities on exports including but not limited to assignment of schedule B, ECCN, screening, document creation, export control and recordkeeping, export control reporting as required

  • Communicate, coordinate and escalate with PNA Trade Compliance and PNA legal when needed

Logistics Activities:

  • Perform, manage, monitor and report on logistics/delivery activity, including but not limited to:

  • Coordinate delivery of imported goods

  • Review forwarding requirements, coordinate customs release and delivery of goods to ensure OTD

  • Obtain and forward documents where needed

  • Review and consider import/export requirements based on inquiries from Business Units and/or escalate to compliance team where needed

  • Respond to requests for information from internal parties on status of shipments and interface with 3rd party and internal parties to resolve issues and escalate to logistics, management and/or compliance teams as needed

Process Improvement

  • Contribute to evaluation, requirements development, testing, project management and delivery of compliance system improvements in alignment with the compliance team.

  • Continued effort to suggest and deliver process improvements to create efficiency and improve compliance

  • Contribute to content of policies and procedures established by the compliance team.

Scope

  • Job responsibilities are carried out in a work environment that consists of both recurring and non-recurring work situations. Job involves a high degree of detail and complexity. Job tasks will be performed under moderate supervision.

Qualifications

What You'll Bring:

Education/Experience:

  • Strong working knowledge and direct experience in import and export activities and Customhouse brokerage.

  • Possess a practical knowledge of CBP compliance best practices and regulations.

  • Experience working on assignments requiring considerable judgment and initiative, work independently and make decisions as required with minimum supervision and have an understanding of the implications of work and make recommendations for solutions.

  • Ability to develop and deliver activity and performance reports as needed.

  • Excellent attention to detail and the mental capability to troubleshoot and solve problems of high complexity or difficulty, as well as problem solve in a proactive, methodical manner. Must be able to work effectively under the pressure of deadlines and comprehend complex issues.

  • Excellent communication and interpersonal skills, be self motivated and be capable of working as part of a team or alone. This person should have capability to provide coaching of team members as applicable.

  • Proficiency with Microsoft Office with emphasis on Excel, Power Point, and Power BI along with a well developed ability to read, write, and speak English.

  • Minimum of 2 years practical experience in handling international trade related transactions.

  • Federal Background Check and Fingerprinting Required

Problem-Solving (Complexity of Problems):

  • Decisions are made within prescribed company policy guidelines and constraints; however, independent judgment is often needed in identifying and resolving problems. Errors can cause delays in delivery of goods or result in CBP penalties.

  • Excessive errors may ultimately affect Panasonic’s import / export process and result in a higher risk designation by CBP and thereby increase the company’s exposure to penalties, exams, or audits.

  • This will involve meeting necessary deadlines on a regular basis to comply with Customs regulations.

Communications (key communications contacts and level of persuasion required):

  • Contacts occur with others inside of Panasonic (departmental staff, contract employees, compliance team, legal, etc.), Customs Brokers, CBP officers, third party service providers, and government officials.

  • Ability to communicate complex requirements is required.

BENEFITS & PERKS – WHAT’S IN IT FOR YOU:

Panasonic prioritizes total wellbeing. We offer a wide variety of benefits and programs to support your physical, emotional, financial, social, and environmental health. ​

  • Highly Competitive Healthcare Plans

  • Company-Matched 401K Retirement Savings

  • Annual Bonus Program

  • Educational Assistance & Reimbursement Program

  • Relaxed Dress Code

  • Onsite Café

  • Diversity, Equity & Inclusion Programs

  • Leadership & Mentorship Programs

  • High5 Reward Recognition Program

  • Onsite Events!

  • And many more benefits & perks

WHO WE ARE:

Meet Panasonic (https://careers.na.panasonic.com/life-at-panasonic) ! At Panasonic, we are pioneering technologies that not only move us forward but also make a positive impact.

Your work here goes beyond conventional boundaries, aligning with our commitment to doing work that matters. Whether it's in the realm of sustainable energy solutions or cutting-edge automotive technology, we provide an environment where innovative thinkers can soar.

Our dedication to addressing climate impact is ingrained in our approach, ensuring that we create technologies while actively working to reduce our environmental footprint. Joining us means experiencing career growth in more ways than one, with opportunities for professional development and advancement.

At Panasonic, we care about what you care about, fostering a culture where your expertise contributes to the creation of technologies that not only move us (https://www.youtube.com/watch?v=h-x_hDfMqb0) but also drive positive change for the planet.

Be part of a team that values your contributions, encourages innovation, and actively contributes to shaping a more sustainable and technologically advanced future.

WE TAKE OPPORTUNITY SERIOUSLY:

At Panasonic, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer.

The salary or hourly wage range of $19-21 hourly is just one component of Panasonic’s total package. Actual compensation varies depending on the individual’s knowledge, skills, experience, and location. This role may be eligible for discretionary bonuses and incentives. *The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements.

We understand that your career search may look different than others and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience. If you are actively looking or starting to explore new opportunities, send us your application!​

Panasonic is an Equal Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability status, protected veteran status, or any other characteristic protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.

Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic.

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