Job Information
Omni Hotels Rooftop/Pool Attendant in SAN ANTONIO, Texas
Location
Mokara Hotel and Spa
The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one.
The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.
Job Description
To maintain the highest standards possible for the guest by insuring quick, accurate, efficient, and professional service.
Why Join Mokara Hotel & Spa?As aForbes 4-Starluxury property, Mokara Hotel & Spa offers a refined and elegant work environment where associates are empowered to create memorable guest experiences. Join a team dedicated to excellence, service, and personal growth in one of San Antonio’s most distinguished hotels.
Responsibilities
Guest Experience & Service Excellence
Providegracious and anticipatory service, ensuring guests feel welcomed and attended to upon arrival at the pool deck.
Greet each guest with awarm welcome and a refreshing amenity, such as chilled towels or infused water, in line with Forbes 4-Star service standards.
Engage with guests in aprofessional and intuitive manner, ensuring their needs are met without them having to ask.
Assist withbasic bar duties, including serving beverages and ensuring accurate and timely delivery of drink orders.
Offer poolside food and beverage service withattentiveness and discretion, ensuring guests receive a seamless experience.
Be knowledgeable aboutmenu offerings, poolside amenities, and hotel services, providing recommendations when appropriate.
Pool & Fitness Center Maintenance
Ensure thepool deck, lounge chairs, and tablesare clean, organized, and properly set up throughout the day.
Monitortowel inventory, ensuring fresh towels are always available and used towels are promptly removed.
Work in coordination withhousekeeping to maintain the cleanliness of the pool and fitness center, ensuring all areas meet luxury hospitality standards.
Conduct regularwalkthroughs of the pool and fitness centerto ensure safety, cleanliness, and organization.
Report any maintenance issues, safety concerns, or service needs promptly.
Team Collaboration & Professionalism
Work closely with thefood & beverage team, housekeeping, and engineeringto provide a seamless guest experience.
Maintain a polished and professional appearance, adhering toluxury hospitality grooming standards.
Demonstratea proactive and guest-focused mindset, always looking for ways to enhance the experience.
Qualifications
Qualifications & Experience:
Previousluxury hospitalityorpoolside serviceexperience preferred.
Experience inbasic bar duties, serving drinks, or food & beverage serviceis a plus.
Strong ability toanticipate guest needsand provide service in an intuitive, discreet, and professional manner.
Excellentcommunication and interpersonal skills, with a warm and welcoming demeanor.
Ability to maintainhigh cleanliness standardsand work efficiently in a fast-paced environment.
Must be able to workoutdoors in varying weather conditionswhile maintaining a professional appearance.
TABC & Food Handler certification(or willingness to obtain upon hire) required.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email toapplicationassistance@omnihotels.com.
Job LocationsUS-TX-SAN ANTONIO
Posted Date3 weeks ago(2/13/2025 10:02 AM)
Requisition ID 2025-119552
of Openings 2
Category (Portal Searching) Food & Beverage