Jobs for People with MS: National MS Society

Job/Position DescriptionProgram Specialist IVThe Independent Living Services (ILS) Program Specialist IV reports to the ILS Program Director. Performs highly complex (senior-level) consultative services and technical assistance work in the Independent Living Services (ILS) program. Work involves collaborating with state contract management staff to support contracted service providersand#146; implementation of contract and program requirements for the ILS Purchased Services contract. The ILS Program Specialist IV provides training and technical assistance to contracted entities, program staff, governmental agencies, community organizations, and the general public. Provides routine contacts and follow up with contractors regarding provision of services funded by the contracts. Evaluates problems and questions to provide technical assistance that resolves programmatic or service delivery issues. Collaborates with others to provide training to service providers and staff. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.Essential Job FunctionsEJF 1. Gathers and analyzes data from a variety of sources including the ILS Data Reporting System (DRS), compliance monitoring reports and contacts with assigned service providers to identify trends, gaps in service delivery and assess service provider training needs. Utilizes data gathered to collaborate with the training team to develop and conduct individualized training to contracted entities to resolve issues identified. (30%)EJF 2. Evaluates problems and questions from contracted entities to resolve programmatic issues and provides ongoing technical assistance in the areas of performance and compliance, service delivery, assessing consumer needs, provision of goods and services, quality assurance programs and issues related to the ILS Data Reporting System. Conducts monthly/bi-monthly/quarterly meetings with assigned service providers and prepares/distributes meeting summary. Documents all aspects of the provision of technical assistance. (30%)EJF 3. Collaborates with compliance specialists for the review and evaluation of contractor service delivery methods, activities, contract performance, purchase of consumer services and trends to identify recommendations and facilitate development of contract provider program improvement plans. Attend monthly Training and Technical Assistance Specialist (TA) / Compliance Specialist (CS) meetings and document the results of those meetings. Collaborates with the training team during CS/TA meetings to identify needs for training support. (10%) EJF 4. Provides advice and consultation to contracted entities, compliance specialists, training team and other HHSC programs and departments by interpreting policies, procedures, rules, regulations, and standards related to the ILS program. Maintains knowledge of all applicable information and makes recommendations for policy or standards revisions. (5%)EJF 5. Reviews contracted provider prior approval packet submissions to ensure programmatic requirements for the purchase of the good or service are met. Collaborates with the ILS Services Specialist to recommend needed documentation, approval or denial of use of ILS contract funds. (15%)EJF 6. Attends webinars, training or conferences related to independent living services, community resources or training techniques. Evaluates the information for inclusion in ILS Program trainings or sharing training resources with service providers. (5%)EJF 7 https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=609455 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.