Jobs for People with MS: National MS Society

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Job Information

Marriott Front Desk Agent - Franchised in San Antonio, Texas

Job Number 24094346

Job Category Rooms & Guest Services Operations

Location TownePlace Suites San Antonio Westover Hills, 10015 Westover Hills Boulevard, San Antonio, Texas, United States

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Additional Information: This hotel is owned and operated by an independent franchisee, Krish Investments. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

JOB SUMMARY

Marriott front desk jobs can include a variety of roles, such as Front Desk Agent, Front Office Associate, Front Desk Clerk, and Front Desk Manager:

Greets and registers guests, provides service, and settles accounts. They may also welcome and Engages guests in conversation about their stay, property services, and attractions. They may also provide information about outlets, staff, services, room locations, rates, and discounts. Acknowledge guests, anticipate and address their needs, and assist people with disabilities.

Processes check-ins by confirming reservations, assigning rooms, and issuing room keys. They may also process payments, check-outs, and resolve late or disputed charges.

Provide information to guests about: outlets, staff and services, including hours of operation, room locations, types of rooms, room rates and discounts. Partner with and assist others to promote an environment of teamwork and achieve common goals. Process payments and follow all payment and cash handling procedures.

JOB REQUIRMENTS

  • Good Communication Skills

  • Punctual

  • Weekend Availability

  • Team Player

  • Organization Skills

  • The want and will to learn and provide Great Customer Service

Description of Pay and Benefits, if any:

  • Hourly Based on Experience with Marriott Benefits

This company is an equal opportunity employer.

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