Jobs for People with MS: National MS Society

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Field Operations Transition Senior Program Manager , you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

This is a remote role. Candidates can sit anywhere in the United States.

Responsibilities

• Act as the single point of contact for engineering, construction, and commissioning teams, to transition new data centers to the Operations team.

• Responsible for the planning and oversight of all activities necessary for the transition of new data center to the Operations team.

• Partner with internal and external stakeholders throughout a project life cycle from site selection to the project close out.

• Maintain communication and collaboration during all phases of a new data center build.

• Coordinate all construction related activities which may infringe on any part of a live data center.

• Attend design review meetings to highlight operational concerns.

• Support engineering team in facilitating inquiries that require input from Operations.

• Share lessons learned that have been captured for consideration/mitigation.

• Identify equipment quality issues and hold responsible parties accountable for remediation.

• Support onboarding of the Operations teams for new greenfield sites.

• Build functional knowledge of the site through attendance at key phases of the project. Gain in-depth knowledge of the site, and documents risk register.

• Support site mobilization including procuring spares, tools, and consumables.

• Perform site acceptance through construction site walks, beneficial use, and turnover walks.

• Engage with 3 rd party maintenance suppliers for contract/agreement set-up.

• Conduct review of turnover documentations such as operations and maintainance, as built & record drawings, permits, certificates, and warranty documents.

• Participate in turnover issue meetings and provide input on impact to Operations.

• Embody our culture and values .

Qualifications

Required Qualifications:

• High School Diploma or equivalent AND 2+ years' work experience in mission critical facilities and infrastructures

• OR 3+ years' work experience in mission critical facilities and infrastructures.

• 2+ years experience in datacenter design, construction, commissioning and onboarding processes or related experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelors or Master’s degree in Electrical or Mechanical Engineering, or related field.

• Experience working with collaboration platforms (e.g. SharePoint, MS Teams etc.)

• Experience with reporting and data analytics systems & platforms (e.g. PowerBI)

• Working knowledge of physical data center infrastructure and technology

• Knowledge of design, construction and commissioning techniques, terminology, and documentation

• Practical experience with building management systems and automation, controls & frameworks

• Ability to initiate, drive and delivery projects, analyze complex problems and communicate plans and findings to internal customers/stakeholders

Data Center Operations Management IC4 - The typical base pay range for this role across the U.S. is USD $100,800 - $195,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $135,200 - $222,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications and processes offers for these roles on an ongoing basis.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .