Job Information
Christopherson Business Travel IT and Application Support Specialist in Salt Lake City, Utah
Christopherson Business Travel, a globally recognized leader in Travel Management, is looking for an IT and Application Support Specialist to join our Technology team. This position will focus on end-user IT support as well as application support for both 3rd party and prioprietary systems while providing the highest quality customer service. The Support team works in a fast-paced dynamic environment providing service over the phone, via email, in person and via remote sessions.
Responsibilities
Prioritize, evaluate, track and resolve Service Desk requests as well as maintain related user guides and other self-service documentation
Support and troubleshoot customer issues both hardware and software related
Perform basic system and application administration/configuration tasks
Escalate requests when additional technical expertise is required
Assist in technical projects as needed
Requirements
Bachelor’s in Information Systems, Computer Science, or related field.
Familiar with server install and configuration, Active Directory, DHCP/DNS, and Group Policy Objects.
Benefits
Medical and prescription drug coverage
Health savings account (HSA) with company contribution
Dental coverage
Voluntary vision coverage
Flexible spending account (FSA)
401 (k) retirement savings plan with company match
PTO and Holidays
Apply for this job (https://apply.workable.com/cbtravel/j/64573F2523/apply/)