Jobs for People with MS: National MS Society

Description

POSITION OVERVIEW

The Operations Clerk position is responsible for the preparation customer order labels, packing lists, and work demand sheets for the picking, packing, and auditing processes. The individual must understand the customer requirements for packaging, label markings, accuracy of product, quantity verification and quality. This position will work directly with the Order Fulfillment and Shipping Teams in the preparation of customer orders to comply with expected work plans. The Clerk is expected to support reporting of daily activities, KPI standards and monitoring supply levels. This position will also be flexible to support auditing and reporting within other areas of Distribution as instructed. This position will also support the Engineering Team with Assembly master builds and work with QA/Package Development/Sales to resolve issues.

MAJOR DUTIES

• Motivated self-starter focused on successful outcomes achieving company goals.

• Prepare Order Fulfillment packing lists, labels, demand sheets and placards for scheduled work plans.

• Generate inventory replenishment in JDE based on the work plans set by the Coordinator and Supervisor.

• Occasionally assist with packing of customer orders. Perform quality control audit checks, count cartons, verifies quantity, of customer orders to ship safely and damage free.

• Perform data entry/processing of all customer orders systematically using various system applications. (JDE, DSI, SAP, Excel, Word).

• Create and maintain reports concerning customer order volumes, productivity, and compliance.

• Communicates and partners with internal business groups to manage the customer orders and material flow through the facility.

• Communicates with the Leadership Team for the status of customer orders, progress of work and coordinating orders for completion to meet shipping cutoff times and accuracy.

• Provide timely, helpful, and thorough responses and resolutions to internal customer requests.

• Help determine best methods to perform tracking and reporting tasks.

• Work with Assembly Planning to prioritize Master builds based on requirement dates.

• Validate physical WIPs, cartons, and shippers with Interspec for Assembly Master builds, JDE BOM, and JDE Work Order. Build Assembly Masters and document steps with Pictures and Assembly Instructions into a PowerPoint and upload to Sharepoint for approval.

• Troubleshoot Master build issues with QA and Corporate Packaging/Product Development as needed

• Maintains a clean and safe work environment.

• Crosstrain and support other areas within the operation, as needed.

• Support overtime and weekends, as needed.

EXPERIENCE

• Minimum 1 year of Order Fulfillment or audit knowledge and skills

• Combination of experience with education

• Basic computer skills required: Excel, Word, Windows, Outlook, Powerpoint

KNOWLEDGE, SKILLS & ABILITIES

Essential

· Excellent mathematical skills

· Strong interpersonal and communication skills

· Organizational skills and ability to work independently

· Practice and adhere to established safety rules and policies

· Able to lift, lower and carry packages typically 25-50 lbs., and up to 75 lbs.

· Able to grasp, kneel, lift, pull, push, stand for extended periods of time and walk

· Detail oriented, self-starter that enjoys a fast-paced team

· Team player - seeks opportunities to maintain positive work environment

· Ability to work overtime and weekends as needed

Desirable

· Experience working in Interspec, Sharepoint, DE, SAP, DSI, Labsta and Dstorage programs

EDUCATION

• High school diploma or secondary GED minimum preferred.