Jobs for People with MS: National MS Society

Job Description

Job Summary

Under limited supervision, uses extensive knowledge and skills obtained through formal education and work experience to perform quantitative and qualitative analysis. Supports operational and business management activities related to Supplier Performance Monitoring, Exit Strategies, Service Level Agreements, Business Continuity Planning, Record Retention, and Issue Tracking. Assesses and escalates risks. Performs monitoring activities to ensure compliance with established policies and banking regulations. Prepares and distributes analytical reports. Works with senior position on difficult assignments that are both broad in scope and complex in nature.

Essential Duties and Responsibilities

• Prepare and distribute daily and periodic reports on areas of concertation (Supplier Risk, Business Continuity, Service Level Agreements, etc.), weekly, monthly, and quarterly reports.

• Collect and review data for accuracy and provide commentary on exceptions.

• Assist senior position in the design, development, and testing of reports.

• Assist senior position with coordination efforts between Risk Management and the business units to resolve exception/exposure items and prepare responses for Senior Management inquiries.

• Provide analysis and commentary regarding monitoring of operational activities and systems.

• Analyze business processes, procedures, and information requirements to resolve problems and improve workflow and process efficiency/continuity.

• Assist senior position with bank dataflow specifications, interface requirements, and flow charts.

• Assist senior position in facilitating and tracking critical supplier service level monitoring, business performance reviews, supplier risk mitigation plans, issues tracking, and exit strategies

• Assist senior position with facilitating and tracking Business continuity reviews, failover testing, and Impact Analysis for all bank departments. Perform other duties and responsibilities as assigned.

Knowledge of

• Basic project management.

• Basic Microsoft Office applications, including MS Teams

• Smartsheet

Skill in

• Risk operations, work processes, and internal controls.

• Data analysis.

• Critical thinking, problem-solving, and creativity.

• Use appropriate interpersonal styles and communicate effectively in physical/remote environments, both orally and in writing, with all organizational levels.

• Using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.

Ability to

• Analyze, organize and prioritize multiple tasks and meet deadlines.

• Interpret, analyze and apply information.

• Stay abreast of industry best practices, procedures, and techniques.

• Develop strong working relationships with business partners.

• Provide high level customer service.

• Comply with established standards and procedures.

• Work independently as well as collaboratively within a physical/remote team environment.

• Establish and maintain effective working relationships at all levels of the organization.

Education/Previous Experience

• Bachelor’s degree or a minimum of two (2) years relevant business experience in financial services.

• or

• Any equivalent combination of experience, education, and/or training approved by Human Resources.

Licenses/Certifications

• None

Travel Required: No

Education

Bachelor’s: Accounting, Bachelor’s: Actuarial Science, Bachelor’s: Applied Mathematics

Work Experience

General Experience - 4 to 6 months

Certifications

Travel

Less than 25%

Workstyle

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same

• Work with and through others to achieve desired outcomes

• Make prompt, pragmatic choices and act with the client in mind

• Take ownership and hold themselves and others accountable for delivering results that matter

• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Raymond James Bank is an EOE/AA and VEVRAA Federal Contractor

Priority will be given to protected veterans

EOE/AA: Female/Minorities/Disabled/Protected Veterans/LGBT

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