Jobs for People with MS: National MS Society

Job Description

Insight Global is hiring a Customer Service Professional for the loan servicing team of a large mortgage client in St. Louis, Missouri. This team anticipates a significant increase in workload over the next 4+ months and is seeking a customer-oriented individual to assist with the incoming loan requests. The day will begin by reviewing customer task's and to-do's in the dashboard. This role will spend 80% of its time on the phone making inbound and outbound calls and requesting information and providing updates to customers. They will also work with internal teams to understand the remaining information needed for the loan to process. This role does include a formal training course and will be followed by training in person. The role is performance driven and the candidate will be evaluated for speed of loan completion and quality of customer service survey responses.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

Recent college graduate (associates or bachelors) in any field- preference towards graduates coming from Finance, Business or HR degrees in the past, but open to any

Interested in starting their career in mortgage, loan or financial industry

Comfortable working in a call center environment

Excellent communication skills and Outgoing Personality

Ability to work M-F (8:30-5) Onsite in St. Louis, MO Bilingual With Spanish null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.