Jobs for People with MS: National MS Society

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Fedcap Quality Improvement Specialist in Rochester, New York

We are immediately hiring in Rochester! Join us at Easterseals NY for an exciting career as a Quality Improvement Specialist at the Kessler Center.

Salary Range: $20-23/hr.

Position Summary:

Quality Improvement Specialist participate in a team approach, to implement corrective action, individual protections, and safeguards to address root cause issues and potential deficiencies discovered through the investigative process.

Essential Job Functions:

  • Provide direct supervision to individuals in accordance with the treatment plan.

  • Participate in a team approach to implement corrective action, individual protections, and safeguards to address root cause issues and potential deficiencies discovered through the investigative process.

  • Document investigations in a systematic manner and make regulatory recommendations to ensure the requirements of program procedures.

  • Provide training and conduct verification assessments to ensure quality of services, systems maintenance, and processes compliance according to State certification/licensing standards, agency policies, other governing agencies guidelines, and contractual obligations.

  • Manage projects to ensure that they are completed within the required time schedule, as required per Agency Policy.

  • Conduct internal audits and observation to assist and support program services to prepare for regulatory audits.

  • Prepare investigation statistics and trending reports, as requested.

  • Utilize trend data to develop quality services and enhance staff performance

  • Work within a team approach to develop and implement best practices for compliance.

  • Conduct, coordinate, write, track, and manage investigations per regulatory procedures

  • Assist with onboarding and training of new employees and in annual trainings.

Education and Experience:

  • Bachelor’s degree in Social Work, Management, Human Services, or a related field.

  • Two (2) years of experience working with individuals with disabilities.

  • Knowledge of Intermediate Care Facility (ICF) Regulations is preferred.

  • Must be able to work occasional weekend and evening hours as well as the ability to provide weekend and evening on-call services, on a rotating schedule.

  • Valid driver’s license and reliable transportation.

Equal Opportunity Employer

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