Jobs for People with MS: National MS Society

Job Description Summary

As a Clinical Education Specialist - CT, you will be responsible for providing formal technical and clinical training to customers that have purchased a GE Healthcare CT products. Your scope of duties will be include on-going post-sale customer support, on-site clinical visits for education sessions as well as product demonstrations during pre-sale activities and congresses.

Job Description

Responsibilities

• Providing technical and clinical information to customers by demonstrating the full range of CT product features and benefits,

• Developing, coordinating and delivering product training to customers on software and applications of the GE Healthcare CT portfolio of scanners and post-processing workstation,

• Monitoring and controlling customers satisfaction through continuing education trainings, optimization of the performances of the GE Healthcare equipment utilized by users,

• Supporting trade shows and professional conferences by performing GE Healthcare product demonstration and workstation promotion as well as customer training,

• Using product knowledge to assist commercial and marketing teams in developing sales tools,

• Providing post-training reports, regular feedback on customer satisfaction and needs to the internal Sales and Service organization.

Required Qualifications & Skills

• Qualified radiographer or Master’s Degree in Radiography / MedicalPhysics / Biomedical Engineer or related with advanced experience working clinically within CT devices,

• Easy to establish relationship with people, open and flexible to work outside of the office,

• Solid problem-solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers),

• Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process),

• Self-motivated and proactive, with a keen ability to identify opportunities for improvement and take decisive action to enhance processes and outcomes,

• Team oriented with a customer satisfaction mindset,

• Ability to multi-task effectively and manage multiple priorities at one time,

• Strong presentation skills (public speaking and lecture experience desired),

• Proficiency in effective communication using the local language (Polish),

• Willingness to travel extensively within your specified geographic region and be present at customer sites for 70-80% of the working time (on average annually),

• Valid driving license,

• Fluent in English.

Preferred Qualifications

• Technical background on GE Healthcare technology physics, medical etc. Basic clinical/medical background is also requested.

• Advanced demonstrated clinical scanning skills in CT modality.

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Additional Information

Relocation Assistance Provided: No