Jobs for People with MS: National MS Society

BCforward is currently seeking a highly motivated Usability Researcher 3 Professional Job for an opportunity at Remote but Must work in PST time zone! Position Title: Usability Researcher 3 Location: Remote, but Must work in PST time zone Anticipated Start Date: ASAP Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: Contract of 04 Months and possibility of extension Job Type: Contract and Remote Pay Range: $65 - $68/hr. on w2 Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). Top Skills: * Years of Experience Required: 5-7 overall years of experience in the field. * Degrees or certifications required: Ideally, a degree in Human-Computer Interaction (HCI) is required to be eligible for this role. Other relevant degrees include psychology, UI engineering, or related social sciences degree * Minimum 5-7 years' experience with conducting interviews * Minimum 5-7 years' experience with communication, specifically the ability to present insights effectively * Minimum 5-7 years' experience with analysis and distilling insights for easy comprehension * Enterprise experience: experience working with B2B customers is critical Job Description: In this role, you will leverage your skills in mixed methods research to guide near and long-term product experience investments. You will work closely with UX Designers, Product Managers, other User Researchers, data science, and engineering teams to ensure that we are addressing the most critical user needs and opportunities. We are especially enthusiastic about candidates who want to learn, grow, and embody new ways of working. If you embrace growth mindset, have a record of accomplishment of delivering results, and you light up collaborating with other researchers, designers, product managers and engineers this is an awesome team to join. Responsibilities: * Conduct B2B UX research on one or all of the following types of audiences - individual employees, People leaders (execs, senior leaders, managers), IT Admins/Managers, Corporate Communicators and Human Resources Professionals. * Drive research and UX practices that ensure diversity, equity, and inclusion in our product making decisions * Design, execute, and analyze research to deliver insightful and actionable results. * Perform ongoing UX Health studies to evaluate if design-built experiences are at the appropriate level for release to engineering. * Continuously inform an engineering roadmap using customer data (qualitative and quantitative). Key to this accountability will be identifying gaps and customer pain points, as well as potential customer delighters. * Communicate research findings in clear and compelling ways to all levels of the product team, with the ability to explain methodology, insights, and design recommendations. * Land impact broadly from your customer-focused knowledge by working across engineering, design, product, and data disciplines. Skills and experience: * Bachelor's Degree in HCI (human-computer interaction), market research, human factors, psychology, user experience design, behavioral science, or a related field with a strong emphasis on research techniques and understanding humans / designing technology to meet their needs, AND 5-7 years User Experience Research experience | OR equivalent experience. * Qualitative research experience to understand and build out user needs, jobs to be done, and challenges. * Evaluative research expe To view the full job description,