Jobs for People with MS: National MS Society

Cloud Operations + Innovation (CO+I) is the team behind one of the World’s largest Cloud Infrastructures, responsible for developing, building and maintaining the entire Microsoft Cloud. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide, and we are looking for a passionate Principal Technical Program Manager to help achieve that mission.

Within CO+I, the Global PM Team manages the delivery of datacenter capacity for Microsoft’s Cloud Business across the globe. We have a portfolio of complex projects that require oversight from End-to-End. The Principal Technical Program Manager provides CO+I centralized management of corporate controls and leadership oversight through the life cycle of a project build. This role will be a vital connection and orchestration point to ensure we have clear global standards and governance criteria for cross-org leadership sign-off and translating those into business requirements for platform implementation.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

• This role is located either in one or all hub locations - Atlanta, GA, Washington, D.C., Redmond, WA, San Antonio, TX or Phoenix, AZ.

• Relocation support will be provided, and successful candidates must relocate or reside within 50 miles of the hub office location.

• This role is eligible for hybrid or remote work, up to 100%.

Responsibilities

• Responsible for scaling our governance framework to an enterprise-level business operation that focuses on efficiency, standardization and agility through the build life cycle.

• Thought leader and trusted advisor driving strategic decisions with our leadership team for our Regional Milestone Review (RMR) governance platform and process.

• Lead large-scaleglobal strategic initiatives fromideation, charter, planning through to execution and rollout

• Coordinate with all segments and functional organizations across CO+I at both the executive and project team levels, to ensure clarity on milestone requirements, workflow and process.

• Primary business point of contact interfacing with engineering and translating those requirements into an enterprise-level solution and platform that can scale to meet the capacity growth in CO+I.

• Own and drive cross-org user experience testing, capture actionable feedback and drive engineering engagement to ensure implementation aligns with business requirements.

• Drive analysis on current inefficiencies and develop out-of-the box solutions that contribute to overall business goals and strategies, enabling us to scale to meet projected demand growth for our cloud business.

• Develop documentation and process mapping to ensure clear governance guidelines for all CO+I execution teams.

• Manage global communication channels, track adoption, and ensure compliance against new requirements and process changes.

• Drive quality control reviews at the regional and executive levels to ensure all accountabilities are met and the bar for leadership approval is achieved.

• Standardize and operationalize practices across our global portfolio, while accounting for regional variances in execution.

• Lead development and tracking of success and performance metrics (OKRs) as well as Key Performance Indicators (KPIs) such as adoption, volume, training, cycle time, and impact.

• Embody our cultur e and values.

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development

• OR equivalent experience.

• 3+ years experience managing cross-functional and/or cross-team projects.

• 2+ years of advanced PowerPoint Presentation skills to executive leadership.

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements arerequired for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check:

• This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

• ​​​​​​​Citizenship verification: This role will require access to information that is controlled for export under export control regulations, potentially under the U.S. International Traffic in Arms Regulations or Export Administration Regulations, the EU Dual Use Regulation, and/or other export control regulations. As a condition of employment, the successful candidate will be required to provide proof of citizenship, U.S. permanent residency, or other protected status (e.g., under 8 U.S.C. § 1324b(a)(3)) for assessment of eligibility to access the export-controlled information. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport. Lawful permanent residents, refugees, and asylees may verify status using other documents, where applicable.

• This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport.

Preferred Qualifications

• Organizational change management experience and driving org-wide initiatives through planning, implementation and through to rollout and execution

• Experience coordinating and driving project accountability across multiple time zones and geographies.

• Skilled at articulating process and workflow into technical business requirements.

• Able to work in a highly matrixed regionally dispersed work environment.

• Construction related experience.

• Effective interpersonal, communication and presentation skills - ability to communicate clearly (through PowerPoint) and effectively within multiples levels of an organization.

• Comfortable working with ambiguity and adept at using data to influence decision making.

• Demonstrated influencing skills, with proven ability to handle multiple stakeholders and work streams across various levels of the organization, and prioritize as needed, including pushing back.

• Become a trusted advisor - providing direction and guidance to internal stakeholders answering related questions or issues, while demonstrating a positive attitude.

Technical Program Management IC5 - The typical base pay range for this role across the U.S. is USD $137,600 - $267,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,400 - $294,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until June 21, 2024.

#COICareers

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .