Jobs for People with MS: National MS Society

Job Description

What you will do

• The Operations Analyst will be responsible for monitoring and processing of daily hardware requests with accuracy in a timely manner.

• Perform hardware receiving, inspection, put away and cycle counting to maintain inventory accuracy.

• Organize inventory and handle variety of daily operations inquiries and issues. Assist team with hardware devices configurations for laptops, network equipment, tokens, etc.

• Perform hardware setup and installation, deliver hardware to internal network sites, and participate in projects as dictated by the business need.

• Review and update procedures to ensure accuracy to meet business requirements. Keep lab & associated work areas clean, safe and follow all safety guidelines, and consistently demonstrates and incorporates principals of safety for self and others into daily activities.

• Identify areas for process improvement, cost savings, and collaborate with associates to improve efficiency, productivity, and processes.

• Communicate to management team regularly operational status and provide insights on performance trends as well as recommendations on how to exceed plan and accelerate productivity and growth.

• Perform transactions, maintain accurate system data, analysing and creating operational reports, and data entry and system transactions using Oracle applications and provide daily status and reports to management.

• Troubleshoot basic issues independently and report issues to management. May travel to assist network hardware installation or removals.

• Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures.

• Ship hardware to end user or destination, in compliance with Oracle Policies and Procedures. Familiarly with Parcel Carrier Procedures, Systems and Transportation Networks essential.

• Responsible for shipping, receiving, storing, and distributing Computer Hardware, Peripherals and related equipment. Includes material planning and scheduling.

• Meets with suppliers to ensure highest quality Hardware deliveries within established lead times.

• The Operations Analyst is an essential role and will report to our Oracle M&D office daily. This position does not offer teleworker or remote/working from home options.

Desired Experience

• BA/BS degree, typically graduate or equivalent with 2 years’ experience.

• Knowledge of desktop support / PC repair and hardware configuration a plus.

• Knowledge of Logistics and Hardware Distribution methodologies.

• Knowledge of Microsoft Office.

• Good computer and technical skills; quick to learn new tools applicable to the role.

• Excellent communication and interpersonal skills.

• Willingness to work in a dynamic, fast-paced environment.

• Strong customer services skills with the ability to maintain professionalism under pressure.

• Exhibits strong organizational skills, attention to detail and follow-through. Ability to multitask in a dynamic environment.

• Analytical skills and ability to meet deadlines.

• Ability to lift, carry, push, or pull up to 50 lbs and drive company vehicles.

What we will offer you

• A competitive salary with exciting benefits

• Learning and development opportunities to advance your career

• An Employee Assistance Program to support your mental health

• An inclusive culture that celebrates what makes you unique

At Oracle, we don’t just respect differences—we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

https://www.oracle.com/corporate/careers/diversity-inclusion/

Career Level - N/A

Responsibilities

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About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.