Jobs for People with MS: National MS Society

eShopper & Digital Shelf Associate

Barcelona, Spain

About the role:

Ready to push the limits of what’s possible? Join Sanofi CHC in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world.

As part of the Sanofi Consumer Healthcare eCommerce team, you will have responsibility to drive Digital Shelf excellence for our zone, by defining the standards, action plans and ensure that minimum operating standards are met, partner our Sales and Marketing teams to ensure continuous improvement and offer a seamless consumer experience on our brands. In addition, you will ensure value delivery by using performance metrics data insights and analytics. Also ensuring the eCommerce content, including Performance Marketing content, is Best-in-class in the industry.

Main responsibilities:

• Digital Shelf care: insights & analytics, implementation of the global strategic roadmap of digital shelf sharing insights regarding Availability, Content, Placement, Ratings & Reviews, Buy Box, Sales & Share, with benchmarks vs competition.

• eCommerce Content management: working closely with Marketing teams to coordinate delivery of our written and visual content end to end (from PDPs to AMS/DSP) is best-in-class upgraded based on the standards of the industry, consumer’s expectations, ratings & reviews & tech-advanced partners to improve SEO and maximise conversion.

• Analyse performance using the Digital Shelf performance tool, share insights and recommend action plans to key stakeholders. Work with Global COE & Regional eCommerce team members to prepare the technology agenda for e-commerce aligned with the business plans and help roll out across markets.

• Understand, analyse and communicate clearly the shopper, category and trade dynamics in the market, now and in the future. Be the shopper and customer focused voice within the company & fully understand the shopper journey in the eCommerce channel(s).

• Work collaboratively with market research and brand teams to identify shopper needs and ensure best-in-class eCommerce content needs are met. Implement eCommerce content projects with brand, commercial team and external agencies, ensuring the best-in-class content is implemented on time.

About you:

• Experience in Healthcare/Pure Players/FMCG. Broader understanding of eCommerce and Digital ecosystem (Understands ecommerce algorithms, how to influence them).

• Results driven and oriented to drive market share in the online channel. Strong communication skills, experience influencing & convincing internal & external stakeholders.

• Execution with excellence and attention to detail.

• Fast learner with ability to adapt to market trends. Agile, test & learn mindset.

Why Choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare