Jobs for People with MS: National MS Society

Responsible for creating, maintaining and developing relationships as well as favorable contacts with current and potential accounts. Primary activities are related to contract review, customer relations, Customer Service, sales support, account profitability and order processing. Responsible for overseeing customer order files, relationship with each customer, high level of internal communications between external sales, purchasing, planning, engineering, metallurgy, operations and accounting.

• Supports the preparation of sales forecasts and ensures the forecast data is current and updated within the ERP system. Ensures that Customer’s purchase orders are in place to replace forecasts prior to launch

• Acts as the leading support for budgeting

• Must possess excellent communication skills, both via telephone, in written format, and in face-to-face communications. The application of these skills is critical both with the customer and on an internal level

• Develop and maintain positive customer internal relations. Demonstrates depth of relationships across the organization structure at Key accounts. Work through OTD and customer scorecards to achieve optimum rating, assists with monthly performance review reports

• Can lead Customer Visits/reoccurring meetings to the site working with external sales and internal stakeholders

• Responsible for clear agenda items and preparation in order to present the best possible impression of the company to customers and external visitors

• Pursues open non-conforming submittals for disposition with customer. Capable of negotiating discounts with customer in order to make the sale

• Responsible for maintaining export licensing with international customers. Understanding of product both import/export and working with customs brokers

• Proactively research and respond to customer inquiries regarding status of order, will investigate and resolve production status issues, drawing on organization to resolve road-blocks, will address shipping and scheduling issues, will proactively communicate with customer regarding changes in product availability or delivery schedules, and will work closely with purchasing, planning, engineering and metallurgy in the initial contract review phase to ensure timely launch of customer orders

Qualifications:

• Bachelor’s degree is required

• Minimum of 5 years of experience in account management

• Strong leadership and team management skills

• Excellent communication and interpersonal skills

• Strong problem-solving skills and the ability to handle difficult situations with professionalism

  About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.