Jobs for People with MS: National MS Society

Are you a technical-and-sales minded individual

Join us in shaping the world.

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (https://www.relx.com/) , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.About the RoleThe Juris Sales Solution Architect will offer technical support to the sales team and customers, ensuring smooth sales operations. You will utilize their expertise to aid in developing effective business strategies and priorities, working closely with the management team to implement plans successfully.

• Understands the supported software within the context of the Customer Experience

• How to use

• How to configure

• How to setup data to best show application and reporting to existing and prospective clients

• How to achieve Customer goals

• Provides technical expertise during the sales process

• Performs solution support (solving the problem) for existing customers with little to no supervision

• Understands how to access available resources, and to build potential solutions, when applicable

• Has ability to create solution data profiles

• Setup demonstration database(s)

• Manage existing and future data

• Understand how different configurations may impact Customer experience

• Demonstrates solution support for prospective customers

• Recommends and implements programs to support customer needs

• Feels comfortable teaching, demonstrating to, selling to medium and upper-level business executives with little to no support

• Virtual

• On-site, where needed (less than 25% travel expected)

• Can provide training to existing product customers for new and existing features

• Understands the Customer Experience, and who can:

• Resolve technical/configuration issues with existing client, or

• Identify need for selling interaction

• For example, client appears to require additional training, and would benefit through additional purchase of training hours

• Solves complex problems, and contributes to process/product improvements

Requirements and Recommended Skills:

• Have a solid technical background in the relevant industry

• Be adept at providing technical support and solutions to customers

• Possess excellent communication and presentation skills

• Have a proven track record of contributing to the development of business strategies

• Be capable of executing functional business plans to achieve sales targets

• Demonstrate excellent collaboration and teamwork skills

• Have experience in conducting technical product demonstrations and presentations

• Be familiar with working in a dynamic sales environment

• Must be comfortable with SaaS software products

• Purpose and use

• Development (ability/willingness to learn)

• Secure design (ability/willingness to learn)

• Ability to configure your software through UI and other means (ability/willingness to learn)

• Has experience working in applications from a report building or analytics capacity

• Using/analyzing report data

• Building reports/dashboards through application UI or data warehouse

• Must be comfortable with MS Office, or similar products, including but not limited to:

• Word

• PowerPoint

• Excel

• Visio

• Must be a team player, who also is comfortable in working alone and with little-to-no supervision during the workday

• Must be a problem solver who looks for innovative solutions possible within the context of the supported product

• Must be comfortable providing public speaking, or written communications to internal/external Customers

• Must be comfortable with virtual meeting technology and related topics (e.g., mute management, virtual meeting software, virtual meeting manners, etc.)

Work in a way that works for you

We promote a healthy work/life balance across the organization. We will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits

• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan

• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs

• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity

• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits

• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts

• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.