Jobs for People with MS: National MS Society

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

In Office

Job Description

Qualifications:

Education: Bachelor’s Degree in Computer Science, Information Technology, or related fields

Experience: At least 3 years of relevant experience in IT Role/Service Operations

Work Arrangement: Full onsite

Shift Schedule (Rotating between Mid and Night): Amenability to work on the assigned schedule including (dependent on business need)

Minimum Skills to Hire/Must Haves:

•Experience in Installation, implementation, upgradation, performance, security and monitoring of WebSphere Application ServerV8.0/8.5/8.5.5 environments.

•Experience in IBM HTTP Server (IHS) and IBM HTTP Server Plugins.

•Detail understanding of WebSphere Application Server Clustering for High Availability.

•Detail understanding of J2EE standards, JDBC configuration, JNDI Directory Services, SOAP and Webservices.

•Knowledge of Bash/Shell, Jython/Jacl scripting is advantage.

•Basic knowledge on Monitoring, Alerting, and Observability Concepts and Technologies

•Basic Knowledge on IT Incident Management process

Experience or familiarity with at least one of these is preferred:

Service NOW ITSM

xMatters

New Relic

Moogsoft

Nice to Have Skills:

Knowledge of Ansible scripting, Bash/Shell and Python is advantage

Knowledge of Splunk, Jenkins

4 or more years’ specific hands-on experience in the administration

Hands-on experience on any Database Infrastructure Services (MSSQL/Oracle/Mongo/PostgreSQL/MySQL/Redis/DB2)

Basic Knowledge on Cloud Computing Platforms and Technologies

Strong customer service and interpersonal skills such as teamwork

Strong written, verbal, and presentation skills

Ability to effectively communicate, cooperate, and collaborate; ability to lead and influence technical peers and decision makers.

Candidate must have good organizational, time management, and planning skills with the ability to be flexible to changing environments and to work independently and meet tight deadlines

Candidate must demonstrate problem solving skills

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .