Jobs for People with MS: National MS Society

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Remote

Job Description

The Opportunity

Do you strive to do your best within your team and thrive in a positive environment that fosters collaboration, innovation, and creativity? Are you curious and enjoy the challenge of solving problems and going the extra mile to do what's right for customers?

Manulife's individual underwriting team is looking for creative, passionate, customer satisfaction and creative individuals to join our world-class underwriting team.

Responsibilities

• Conduct risk assessment and classification in accordance with Manulife's philosophy and standards.

• Communicate and collaborate with sales colleagues and head office to provide the highest quality and competitive decisions to our clients.

• Maintain positive and effective relationships with internal and external partners.

• Consistently deliver the best customer experience by making every interaction meaningful.

• Comply with consumer laws and regulations regarding risk classification, confidentiality, and disclosure.

• Identify and propose solutions to problems and procedures related to the underwriter's work.

• Promote an atmosphere of trust with all clients to facilitate the acceptance of decisions.

How will you create impact?

The Individual Life Underwriter has the privilege of working with a variety of distribution channels, including National Accounts, General Agents, and Advisors.

What motivates you?

• You obsess about customers, listen, engage, and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Fully bilingual (French & English).

• A university or college degree in a related discipline is considered an asset.

• You are continuously learning – currently enrolled or very interested in insurance-related courses such as LOMA and/or ALU courses.

• Demonstrated professional experience as underwriter, at least 5 years of experience.

• Approval limit of at least $5,000,000 in life insurance and $250,000 in critical illness insurance

• Be on the lookout for trends and changes in medicine, knowledge of human anatomy, medical terminology, diseases, tests, and modes of treatment.

• General awareness of current events, industry issues and trends

• Excellent analytical skills with the ability to define, research and solve problems.

• Excellent mentoring skills

• Exemplary customer service skills and excellent oral and written communication skills

• Putting our customers first. You are committed to finding the right solutions. You go the extra mile because it's the right thing to do.

• Ability to understand, preserve and apply current technical information to everyday work problems.

• Demonstrate your knowledge of pricing tools, systems, and processes as well as your ability to articulate the underlying principles and philosophies.

• You are well organized with great attention to detail.

• You are adaptable and flexible in the face of change.

• You have strong partnership and communication skills.

• Excellent decision-making and critical thinking skills

• Strong analytical and problem-solving skills

• Be able to work under tight deadlines.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture: We lead with our Values every day and bring them to life together.

• Boundless opportunity: We create opportunities to learn and grow at every stage of your career.

• Continuous innovation: We invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity, and Inclusion: We foster an inclusive workplace where everyone thrives.

• Championing Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

CAN, Ontario - Full Time Remote

Salary range is expected to be between

$70 350,00 CAD - $117 250,00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.