
Job Information
Adecco US, Inc. Resolutions Specialist in Princeton, New Jersey
At Adecco, we are the workforce experts providing work opportunities to individuals across all industries. Every day, we have more than 100,000 associates on assignment, and our 30,000 internal colleagues are working hard to help our candidates find jobs and advance their careers. Adecco is currently seeking a Resolutions Specialist for one of our clients located in Princeton, NJ . We offer competitive benefits such as: medical, dental, vision, and 401k.
About Resolution Services
Resolution Services is a dynamic department that focuses on maintaining the integrity of student records. Our team utilizes critical thinking, subject matter expertise, and problem-solving skills to ensure the accuracy, completeness, and timeliness of scores produced. We review student records, investigate missing materials, handle test day incidents, and manage other program-required functions. The Resolutions team plays a key role in quality initiatives and is committed to continuous innovation and improvement.
PAY RATE : $ 19.00
SHIFT: 8:00AM – 4:30PM
CONTRACT
RESPONSIBILTIES:
Develop competency and knowledge of assigned processes and specific program subject matter.
Adhere to established processes and ensure initial processing meets Service Level Agreement (SLA) and Quality Initiative standards.
Report process issues or production errors to internal Resolutions management.
Identify and recommend process changes and improvements.
Maintain professional conduct in line with policies and procedures.
Familiarize yourself with documentation and report missing or additional documents to supervising managers.
Maintain regular attendance and adhere to work schedules.
REQUIRED SKILLS:
Investigative skills with a keen eye for detail.
Strong data analysis and quality control abilities.
Proficiency in Microsoft Word and basic PC skills.
Effective problem-solving and analytical skills.
Excellent oral and written communication skills.
Ability to multi-task and exhibit a high degree of flexibility.
WORK EXPERIENCE:
A high school diploma or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired
For immediate consideration for the Resolutions Specialist position in Princeton, NJ, click on Apply Now!
Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit: http://www.adeccousa.com/candidate-privacy/ The Company will consider qualified applicants with arrest and conviction records.
Pay Details: $19.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Adecco US, Inc.
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