Jobs for People with MS: National MS Society

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Marriott F&B Service Expert - Supervisor in Port Douglas, Australia

Additional Information

Job Number 25032991

Job Category Food and Beverage & Culinary

Location Sheraton Grand Mirage Resort Port Douglas, 168-190 Port Douglas Road, Port Douglas, Queensland, Australia, 4877VIEW ON MAP (https://www.google.com/maps?q=Sheraton%20Grand%20Mirage%20Resort%20Port%20Douglas%2C%20168-190%20Port%20Douglas%20Road%2C%20Port%20Douglas%2C%20Queensland%2C%20Australia%2C%204877)

Schedule Full Time

Located Remotely? N

Position Type Non-Management

At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as an “F&B Service Expert - Supervisor” because together, we are better. Start your career at Sheraton, where you don't just work - you belong.

Join the Leadership Team at Harrisons - Fine Dining Excellence at Sheraton Grand Mirage Resort, Port Douglas

Harrisons is the signature fine dining restaurant at the Sheraton Grand Mirage Resort, proudly led by award-winning chef Spencer Patrick. With 17 years of delivering culinary excellence in Port Douglas, Harrisons is known for setting the standard in fine dining, offering daily specials crafted from the finest seasonal Australian produce, complemented by an extensive wine and beverage list.

We’re excited to present an exciting opportunity for a seasoned and professional “F&B Service Expert - Supervisor” to become part of our passionate team. In this role, you'll lead a fast-paced and dynamic environment, collaborating with a dedicated group of professionals committed to delivering exceptional service. You'll be adept across all front-of-house operations, with the capability to supervise both bar and floor staff during shifts. Your natural talent for connecting with guests will ensure the delivery of meaningful and memorable dining experiences.

What We’re Looking For:

  • At least 3-5 years of experience in an elevated dining setting

  • Exceptional organisational skills

  • Strong interest in food and beverage with an in-depth understanding of wine, wine service, and pairing

  • Knowledge of bar operations and cocktail creation

  • Ability to motivate and manage a team with strong communication skills

  • Professionalism, punctuality, and a well-groomed appearance

  • Confidence in decision-making and managing operations efficiently under pressure

  • A strong work ethic and desire to continually grow in your career

  • Flexibility to work nights and weekends (RSA required)

What we offer:

  • Full-time role, consistent schedule across 7-day lunch and dinner operations

  • A supportive & professional team

  • A vibrant, high-energy work environment

  • The chance to be part of a prestigious fine dining experience

  • Career progression

  • Ongoing learning and training opportunities, including wine education and bar management skills

*About You: *

  • An up to date RSA 

  • Relevant experience in a managerial role 

  • Working rights in Australia 

  • Enthusiastic to escalate your career 

  • Self-motivated, driven and energized in a fast paced environment 

  • Armed with smart solutions and a can-do attitude 

Our Benefits:

  • Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends

  • Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month

  • Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group

  • Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program

  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend

  • Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Sheraton is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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