Job Information
Schluter Systems Lp/UMS Manufacturing Lead Quality Control Technician in Plattsburgh, New York
The Lead Quality Control Technician (Lead QC Tech) will be based in the Quality Lab and oversee and lead certain team members with the associated work activities. Incoming inspections and drafting Nonconformance Reports (NCR), where applicable, are the primary work activities. The Lead QC Tech is also hands-on and will inspect, measure, test, and analyze various Schluter products and raw material components to verify that requirements are met and draft NCRs accordingly. The Lead QC Tech will assist, or assign staff to assist, with complaint investigations, stock checks, new product qualifications, or other quality activities. The Lead QC Tech will oversee the Quality Lab's organization, equipment, and supplies and maintain a functional work area.
Primary Responsibilities
Lead QC Techs Daily Work Manage Incoming Inspections Track and monitor incoming shipments. Coordinate with Purchasing to determine inspection priorities and schedule them accordingly. Assign inspection tasks to QC Tech I & QC Tech II personnel. Manage and track the disposition of goods that have completed their incoming quality inspections. Administer and strengthen the process for identifying a products acceptance status following inspection. Coordinate incoming shipment priorities for inspections with Receiving, including preliminary shipping damage inspections on trucks and verifications of quantities and items, where needed. Review NCR drafts created by QC Tech II personnel and edit them as necessary to help finalize them. Develop standard times for various inspection tasks. Train new QC Tech I & QC Tech II staff. Monitor staff and activities to identify areas in need of improvement. -Drive the creation/revision of Inspection Plans, Test Methods, SOPs, or Work Instructions that will improve Incoming Inspections efficiencies. -Coach staff to foster improvements. -Oversee the safety of various lab activities. Be the first point of contact for QC Tech I & QC Tech II to resolve issues to keep processes moving. Escalate issues to Quality Engineers/Quality Manager, where applicable.
COMPANY BENEFITS Generous PTO (2 weeks to start, increasing to 4 weeks by year 3) 10 Paid Holidays Medical, Dental, Vision Insurance Guaranteed Biannual Bonuses 401k with Company Match Company Paid Life Insurance Annual Raises Room for Advancement