Jobs for People with MS: National MS Society

Description

We are on the lookout for a Member Support Specialist based in Plano, Texas. This position involves managing daily operations, handling customer service tasks, and utilizing various tech tools to ensure smooth and efficient workplace operations.

Responsibilities:

• Serve as a primary contact for employees and visitors, ensuring a welcoming and seamless experience

• Handle inquiries and provide assistance related to workplace services and amenities

• Manage check-in procedures and provide necessary information to enhance visitor experience

• Utilize tools like G Suite for effective communication, documentation, and calendar management

• Track workplace-related requests and issues through Jira

• Collaborate with security and onsite management to address maintenance, deliveries, and other operational needs

• Coordinate calendars for meetings, events, and appointments to ensure effective use of shared spaces

Requirements

• Proven experience in Customer Service, demonstrating exceptional ability to handle and resolve customer issues efficiently

• Excellent Communication skills to effectively interact with team members and customers

• Familiarity with Office Functions, including Documentation, Operations, Planning, and Procedures

• Knowledge of company Policy, with the ability to Schedule Appointments and ensure Security measures are followed

• Proficiency in using Spreadsheets and managing Calendar systems

• Experience in Implementation and Execution of plans and strategies

• Ability to handle Deliveries, ensuring they comply with company and regulatory standards

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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