Jobs for People with MS: National MS Society

Reference #: 56061 At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. BNY Investments is a leading investment manager, with $2.0 Trillion* in assets under management as of March 31, 2024. Through an investor-first approach, the firm brings to clients the best of both worlds: specialist expertise from seven specialist investment managers offering solutions across every major asset class, backed by the strength, stability, and global presence of BNY. We're seeking a future team member for the role of Senior Client Service Associate to join our North America Distribution team. This role is located in Pittsburgh, PA - HYBRID. In this role, you'll make an impact in the following ways: Work with external clients to resolve complex day-to-day issues and directs them to appropriate resources at BNY Mellon Supporting clients in addressing and resolving complex operational and technical issues and ensuring requests are executed Applying advanced problem-solving skills, judgement, and experience to analyze information Using developed communication skills to deliver high quality service to a specialized client base Providing clients information related to BNY Mellon's products and services representing an array of lines of business and geographies and leverages an in-depth understanding of broader BNY Mellon services and offerings Proactively assisting clients in reviewing potential business needs and directing them to appropriate resources at BNY Mellon. Central point of contact for business development and assume client onboarding and/or risk management responsibilities Resolving complex or non-routine client issues or inquires Contribute to business development efforts using in-depth knowledge of client issues and needs Understanding of BNY Mellon products and services to best propose expanded offerings to clients for front office consideration. Leading and participating in internal activities and initiatives designed to improve the client experience. Helping develop process improvements. Providing guidance to less experienced team members. Supporting multiple, complex client accounts.

To be successful in this role, we're seeking the following: Bachelor's degree or the equivalent combination of education and experience is required 5-7 years of total work experience preferred FINRA Series 7 and Series 63 licenses preferred.  If not licensed the successful candidate will be required to successfully complete licenses within the first 6 months in the role. Experience in an operational area and/or client services preferred.

At BNY, our culture speaks for itself. Here's a few of our awards: America's Most Innovative Companies, Fortune, 2024 World's Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024 "Most Just Companies", Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg's Gender Equality Index (GEI), 2023

Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your p rsonal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. #LI-HYBRID

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.