Jobs for People with MS: National MS Society

Microsoft Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft's cloud services. Microsoft Cloud Operations + Innovation is responsible for designing, building, and operating our unified global datacenters, managing the supply planning and capacity utilization of our unified infrastructure, and is responsible for all of the operations needed to run the physical infrastructure (including supply chain, hardware, power, security, and workflow teams). 

The Data Center Demand and Strategic planning (DDSP) organization is seeking an exceptional Product Manager to help drive world class processes in Datacenter (DC) demand creation, publication and communication to cross-organization stakeholders and leadership. This role is responsible for ensuring on-time high quality Demand forecasting deliverable, product road mapping for multiple quarters across Data scientist, economists and tech teams to build a scalable and flexible system with improved accuracy, churn and other KPIs.

This critically vital role requires an individual who can apply in-depth knowledge of the business, its data landscape and product flow understanding to building features and platforms. The individual should be able to proactively identify opportunities to explore and address product gaps and business questions using product and data flows. The solutions and data analysis developed by the individual in this role will be delivered to executives through a high-tempo rhythm of business that demands the ability to develop robust analysis, navigate evolving strategies, communicate crisply, and drive changes on short intervals. In addition, this role will be responsible for identifying demand needs and coordinating across engineering, operations, and finance teams to evaluate and recommend potential solutions.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Define project scope, goals, and deliverables, and managing the project timeline, and resources.

• Develop and maintain project plans, schedules, and status reports, and communicate project status to stakeholders and senior management.

• Drive and influence technical and product strategy, proactively identifyrisks and develop mitigation strategies, align on priorities, and set direction for a broadly cross-functional area.

• Support the development of scalable operating processes that deliver a consistent and excellent experience for our Demand creation, partners and field stakeholders.

• Compile Support demand planning in comprehensive and accurate SLT facing reports on a timely basis  

• Support day-to-day operations with ad-hoc analysis.

• Build and manages key relationships needed for demand planning. Drives collaboration and alignment on plans; cross-functional relationships.

• Guide business leaders with confidence in your analytics and reporting to ensure smooth execution.  

• Summarize and clearly communicate data analysis assumptions and results.  

• Develop road mapping of Data science and business workstreams to ensure Microsoft is poised for long-term success

• Improving process maturity by aligning and optimizing processes across lines of business, and prioritizing engineering, data science, process, and policy opportunities

• Leverage subject matter expertise and stakeholders to assess demand trends and workstream trends to develop early insights and callouts.

• Represent the voice of the DC Demand across multiple groups within Microsoft using various listening mechanisms to capture feedback and growth opportunities and use them to influence DDSP roadmaps

• Establish global network and be a trusted advisor for Demand creation and managing escalations globally

• Apply a continuous improvement mindset to everything we do, using data and business insights to improve Partner Experiences, partner transactional Quality, tools and communications modes. 

• Live the Microsoft values (https://www.microsoft.com/en-us/about/corporate-values)  of respect, integrity, and accountability to create a culture (https://careers.microsoft.com/v2/global/en/culture)  of inclusion where everyone can thrive at work and beyond. 

Qualifications

Required Qualifications:

• Bachelor’s Degree AND 5+ years experience in product/service/project/program management or software developmento OR equivalent experience.

Other Requirements:

These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Ability to identify and implement industry best practices to improve existing processes; demonstrable achievement within a results-driven, highly ambiguous and dynamic environment. 

• Self-driven and highly motivated, with an ability to interpret and translate existing processes, program guides, and work instructions into optimized processes that align with BPM format requirements.

• Must be able to relate and communicate effectively at various levels, across different cultures. Excellent communication skills, both written and verbal, with the ability to clearly articulate complex subjects to a global audience. 

• Ability to manage sensitive, business impacting information, and closely control dissemination. 

Product Management IC4 - The typical base pay range for this role across the U.S. is USD $112,000 - $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 - $238,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until May 21, 2024.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .