
Job Information
Penn Medicine Medical Case Manager in Philadelphia, Pennsylvania
Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Entity : Clinical Practice of the University of Pennsylvania (CPUP)
Location : Hospital of the University of Pennsylvania- 3400 Spruce St
Department : Med Outpt HUP City Contract (Infections Diseases)
Hours : Fulltime, Monday-Friday, Day
Summary : Provide medical case management services to HIV-infected patients of the Penn MacGregor Infectious Diseases Practice. Assess clients' needs; develop, implement, and monitor service care plans. Link clients to appropriate medical, mental health, addiction, and support services and ensure that they remain engaged in care.
**We are seeking candidates for the Medical Case Manager position who have experience in working with people living with HIV and/or experience in providing social services to patients in a medical setting. The Medical Case Manager provides Medical Case Management services to people living with HIV who receive their outpatient care at HUP’s Infectious Diseases Practice, the MacGregor Infection Medicine and Travel Program. This role supports a caseload of clients with various biopsychosocial needs so that they remain engaged in care.
Responsibilities:
Act as a medical case manager for individuals and families infected/affected by HIV/AIDS.
Assess clients’ needs develop, implement, and monitor service care plans at least every 6 months.
Link clients to appropriate medical, mental health, addiction, and support services.
Accompany clients to at least 2 HIV medical visits per year.
Coordinate and monitor services assist clients with entitlements through advocacy and completing required documentation.
Conduct home visits as necessary.
Collaborate with other service providers and agencies.
Provide information, education, and referral to clients and members of their support system as required.
Serve as a resource for the community around AIDS-related issues.
Complete written documentation of the client interactions within two business days.
Provide the full range of medical case management services to HIV-positive clients assigned to a caseload of approximately 40-45 clients.
Function as a part of the Infectious Diseases team to ensure high-quality services are provided to clients.
Complete all documentation/paperwork concerning client contact and referrals per time frames established in the Direct Service Policy and Procedure Manual.
Maintain and document at least the minimum contact with each client assigned to caseload per time frames detailed in the Direct Services Policy and Procedure Manual.
Maintain a minimum of 450 units of service (15 minute time increment) per month.
Maintain a strengths-based approach in interactions with clients.
Proactively advocate for clients, exhausting all available resources.
Participate in weekly individual supervisory meetings.
Maintain awareness and knowledge of resources, benefits and entitlements necessary to refer clients for services and to advocate for the client needs.
Performs duties in accordance with Penn Medicine and entity values, policies, and procedures.
Other duties as assigned to support the unit, department, entity, and health system organization.
Equivalent Experience :
Bachelor's degree in Social Work, Human Services, Sociology, Psychology or Nursing (required)
Master's degree preferred
Skills and Abilities :
Treats people respectfully.
Effectively manages and efficiently uses all resources. Is open to and respects differences, ideas, and suggestions.
Does not participate in non-productive activities of conversations.
Maintains confidentiality.
Establishes and maintains good working relationships and partnerships.
Adheres to established policies and procedures.
Always seeks clarity to ensure understanding. Keeps work processes reasonable and simple.
Balances priorities.
Effectively communicates and ensures understanding of UPHS’ mission, vision, and values.
Makes and keeps commitments.
Meet deadlines and is responsive to requests.
Exemplifies in his/her action principles of collegiality and collaboration at all times.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
REQNUMBER: 252318
Penn Medicine
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