Job Information
ACE American Insurance Company ESIS Senior Recovery Representative - 9315 in Philadelphia, Pennsylvania
ESIS Senior Recovery Representative - 9315
DESCRIPTION/RESPONSIBILITIES: JOB DESCRIPTION ESIS is seeking a Senior Recovery Representative to support a subrogation client.
Note: This is a hybrid position requiring 3 days in the office and 2 days working from home.
Duties include but are not limited to: * Directs investigation, evaluates third party liability, pursues subrogation recoveries, and negotiates settlements for auto and property claims in multiple jurisdictions. * Manage files in litigation. Direct subrogation counsel as appropriate. * Maintain a diary of 250 to 300 subrogation files which ranges from basic to rather complex claims and large recoverable amounts. * Communicate with brokers, insureds, other carriers etc. to achieve desired results. * Provide outstanding customer service to insured clientele. * Work with internal business partners to maximize recoveries. * Utilize Inter-Company Arbitration or other Alternate Dispute Resolution when practical.
QUALIFICATIONS * College degree & state licenses preferred. * 7 to 10 years of experience handling auto and property subrogation claims. * Thorough knowledge of subrogation, tort law, contract law, as evidenced by actual experience handling complex recovery files. * Strong knowledge of Arbitration Forums, its rules, regulations and website as well as the TRS platform to prepare nationwide Intercompany Arbitration filings and Responses against other carriers that are disputing liability and/or damages on losses. * Strong competency to write effective & persuasive contentions while incorporating all evidence that support the liability decision. * Sound competency to effectively use the Arb Forums bulletins as they best apply to the case. * Excellent organizational skills. * Analytical approach to business objectives. * Outstanding customer-focus skills. * Ability to work independently with limited supervision. * Ability to evaluate recovery claims, make sound judgments and take decisive action under pressure. * Demonstrated strong written, verbal and interpersonal communication skills including the ability to convey and receive information effectively * Displays professional communication skills when dealing with internal and external customers * Ability to learn and retain new concepts and procedures, and adapt personal behavior to the changing environment, e.g., demonstrate willingness to accept change, support team members, collaborate with manager to accomplish tasks and activities * Must be a self-starter with solid planning skill
The pay range for the role is $60,000 to $99,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.